Loving Cats WorldwideReviews of lcwwgroup.com

I’m writing this review to warn others about my deeply disappointing experience with Loving Cats Worldwide. I purchased a ticket and membership for Catstravaganza London show, which was originally scheduled for February 2025. I paid £200 in total, expecting a professionally run event. The show was first rescheduled to March, then abruptly cancelled without proper notice and moved to summer 2025. While they offered refunds for tickets to the cancelled event, I have yet to receive mine—despite being assured it would be processed within 8 weeks. It has now been more than two months, and I’ve had zero communication from them. I’ve contacted them multiple times via email and received no reply. It’s extremely frustrating and unprofessional. Spending £200 on a ticket and membership and being completely ignored when asking for a refund feels like a scam. I urge others to think twice before purchasing anything from Loving Cats Worldwide. Based on my experience, their customer service is non-existent, and they do not honour their refund promises. Save yourself the money and hassle—do not buy tickets or memberships from them.

Avoid this company. I bought a ticket for Catstravaganza London (Feb 2025), which they rescheduled to March. I couldn’t attend and requested a refund, which they confirmed in writing would be processed by the end of March. It’s now June and I’ve received nothing. They’ve ignored my messages for weeks and keep sending copy-paste responses with no actual refund. This feels like a scam – they take your money, don’t deliver, and make it impossible to get it back. I’ve now had to raise a chargeback with my credit card. Disgraceful and dishonest behaviour.

Bought tickets for the London show in Feb 25, only found out by chance a couple of days before the event that it had been cancelled. Requested a refund - which they said would take 60 days - now just over 90 days and no sign of the refund - as others say, appears to be a Scam - please don’t waste your money!

EDIT: I just received an email of the owner- Steven Meserve. It explained the difficulties the business is facing and the reason that everybody is having many delays. This email wasn’t directly to me but to everyone requesting a refund. I appreciate this communication, while it’s taken a very long time and I already resolved the issue myself, I understand that this business is building back up and may deserve another chance from other customers. Unfortunately this doesn’t change my experience, but I feel this business is not a scam at all and if people all around weren’t struggling financially there wouldn’t be such fury. I hope that this review is helpful in a sense that there were previously many issues with the business but with some more communication from their end comes more understanding from mine, and that their future shows do seem promising if anybody was looking into booking them. 1ST REVIEW: I had booked tickets for a show on my 21st birthday, a London show. The event was cancelled. I then read their refund policy, stating that to receive a refund I would have to request it with them and then wait 60 days. I sent an email requesting a refund, detailing that I booked the tickets using the same email address and name. I received no response and just waited the 60 days. After no refund or response, I sent another email detailing my frustration with having no refund, and not even a simple response in 60 days. I also stated that if it was to remain unresolved I would be taking legal actions based on my rights under the consumers act. I gave a time frame requesting an adequate response, however I received no response or refund still. After revisiting the reviews of this company on various platforms, I saw many people having the same issues. Some people saying they are taking legal actions, so I decided to just dispute with my bank. I find it unprofessional that there are more responses to reviews online than there are to people trying to get through to the business for their refunds. I consistently read from the business that they have sent numerous emails and newsletters to people, and to check their junk mail or apple ID email, therefore I had been doing so. I hadn’t received any communications other than confirmation of my booking and notification of the cancellation. Since requesting my refund, I hadn’t had any form of response anywhere.

AVOID. This company are total scam artists. I wish I'd researched a bit sooner before buying tickets - but basically yeah, they take your money, cancel the event nearer the time then don't give a refund. I'm reporting them and I suggest to anyone having issues getting money back to request a chargeback from your bank. I've emailed repeatedly to infuriating copy/paste replies. Hope the guy behind it all ends up in jail.

SCAM! WATCH OUT! Booked two tickets to London event. Cancelled last minute. Their refund policy is 60 days. After 60 days they just stop replying to emails. You will never see your money again like me and hundreds of others.

Company a scam and a lie! Booked tickets to see a cat show in Thornbury, which got cancelled. I emailed to ask for a refund and they responded saying this is being actioned and may take up to 60 days. No refund was received and after multiple e-mails chasing for the money, still no luck. I should've checked the reviews on here before booking. Avoid at all cost!

Wow, there’s a lot of negative reviews! I went to only one show in 2024 and it was great! I have two cats from a breeder that attends these shows and that’s how I heard about. The only thing I can complain about is that I paid for the super fan lifetime pass and they promise they send you a gift but I never received anything...