Loving Cats WorldwideReviews of lcwwgroup.com

Bought tickets advertised for one price on all boards and advertising, to find out when checking my Bank app that I'd been charged above FULL price for concession tickets and then $10 extra for any standard priced tickets? Attempting to get a refund was poorly handled, incorrectly promised, I still have not received any funds, not something to bother chasing unless you have unlimited time and years on your hands. Also unsure what other venues have been like but from my day, it was a poor use of space in building, management for timetables and many pet stall owners unable to go for toilet breaks etc due to bad organisation.

EDIT: I just received an email of the owner- Steven Meserve. It explained the difficulties the business is facing and the reason that everybody is having many delays. This email wasn’t directly to me but to everyone requesting a refund. I appreciate this communication, while it’s taken a very long time and I already resolved the issue myself, I understand that this business is building back up and may deserve another chance from other customers. Unfortunately this doesn’t change my experience, but I feel this business is not a scam at all and if people all around weren’t struggling financially there wouldn’t be such fury. I hope that this review is helpful in a sense that there were previously many issues with the business but with some more communication from their end comes more understanding from mine, and that their future shows do seem promising if anybody was looking into booking them. 1ST REVIEW: I had booked tickets for a show on my 21st birthday, a London show. The event was cancelled. I then read their refund policy, stating that to receive a refund I would have to request it with them and then wait 60 days. I sent an email requesting a refund, detailing that I booked the tickets using the same email address and name. I received no response and just waited the 60 days. After no refund or response, I sent another email detailing my frustration with having no refund, and not even a simple response in 60 days. I also stated that if it was to remain unresolved I would be taking legal actions based on my rights under the consumers act. I gave a time frame requesting an adequate response, however I received no response or refund still. After revisiting the reviews of this company on various platforms, I saw many people having the same issues. Some people saying they are taking legal actions, so I decided to just dispute with my bank. I find it unprofessional that there are more responses to reviews online than there are to people trying to get through to the business for their refunds. I consistently read from the business that they have sent numerous emails and newsletters to people, and to check their junk mail or apple ID email, therefore I had been doing so. I hadn’t received any communications other than confirmation of my booking and notification of the cancellation. Since requesting my refund, I hadn’t had any form of response anywhere.

Felt quite overcrowded and really didn’t get to see much because of this, there doesn’t seem to be an obvious system in place to ensure everyone can see and felt a bit of a mess. Also my friend and I only stayed for an hour as all of the cats in their crates looked terrified, maybe this is normal for cat events but I know see them as quite cruel and very obviously only for the cat owners personal gain.