Loving Cats WorldwideReviews of lcwwgroup.com

I received an email on April 21 about the cancellation of the Pleasanton cat show that promised a refund in 60 days. I've emailed several times requesting the refund and it has not been processed.

Still waiting for my money back for a cancelled show 6 months ago. I entered my cats, booked a hotel only to find out that the event is cancelled. Every attempt to get my money back from this company so far failed.

The company wrote explaining why refunds were delayed and now the refunds are starting to come through. I’ve received mine back into my bank now. The company has been through some torrid times recently - Not least because of a concerted and highly personal campaign to discredit their founder. This didn’t help ticket sales this year and resulted in cancellations. They could easily have gone bust with no chance of refunds but they are holding on and doing their best.

Owner should be sued and imprisoned. Scam scam scam! Luckily I booked using a credit card and got a charge back but I also received the email about receiving a refund within 60 days but nothing has happened since. They're saying that they have cash flow issues but why have they spent all our money already?!

They cancelled the event without notifying buyers. I reached out because the event was removed from their website days before I was supposed to go. They didn’t respond until the day of and said it was cancelled. I had to call the venue to find out. They said they would send me a refund (this was back in March) and I still have not received it. DO NOT purchase anything from them. They have a history of cancelling events right before the date and do not give out refunds.

They cancelled an event and stated a refund would occur within 60 days. It’s been over 60 days and I still haven’t received a refund. When I reached out, they said they were still working on issuing it. I don’t understand why it takes so long and seems highly unusually and scammy.

Horrible experience. They robbed us of £200 which was meant to be on shows in London. What they did is changed the event location last minute and then fully cancelled. Were told to customer service and were ignored. So now cannot attend an event and lost £200 as we were hoping to use a lifetime ticket which is not the case.

I had a very poor experience with Loving Cats Worldwide (LCWW). I am still waiting for a refund, and all attempts to contact the company via email were ignored. When I reached out politely via Instagram to try and get support, I was blocked — no explanation, no help, just silence. To make matters worse, I was included in a mass email with dozens of other customers, exposing all of our email addresses. This is a clear data protection breach and has not been properly acknowledged or addressed. The company’s recent communications have been highly unprofessional — focusing on personal grievances and accusations instead of taking responsibility for unfulfilled refunds and the mishandling of sensitive information. Many people have been affected, and customer concerns continue to be deflected or dismissed. I’ve now been left with no choice but to escalate this through the appropriate consumer and data protection channels. I would strongly caution others against engaging with this organisation until these serious issues are resolved.