Layla Grayce Reviews | Read Customer Reviews of laylagrayce.com

Layla GrayceReviews of laylagrayce.com

4.6735 reviews
Furniture Stores
644 Locust Street, Lawrence, Kansas

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Layla Grayce

About Layla Grayce

We have more than an interest in interior design — it's a passion. We live for curating beautiful home decor, promoting the latest designer collections, and dreaming about how to make our homes a greater source of inspiration and harmony.Dreams don't have to stay dreams. That idea is the core of the Layla Grayce philosophy and should be the core of yours, too. We know that the only thing better than daydreaming while looking at gorgeous home decor online is coming home to see it in your living room.As a dedicated community of designers, bloggers and home decor enthusiasts, we understand the importance of building a space you can proudly call home. We're so excited to help you build yours.

Layla Grayce (laylagrayce.com) has 735 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: laylagrayce.com
Website: laylagrayce.com
Category: Furniture Stores
Location: Lawrence, Kansas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 50% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Layla Grayce reviews

Showing 636 reviews with 5 stars · Clear filters

Lisa
Nov 27, 2024
Amazing experience from order to…
Amazing experience from order to delivery! Highly recommend!
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GM
Nov 21, 2024
Wow!
Wow, wow, wow! I honestly could not be more happy with my experience. I had my sights set on a table—they offered to contract with the distributor to send me free swatches. There was kind follow-up and finally an order, with white glove delivery included. Megan was diligent with follow-up and the service was outstanding. They were so honest which stunned me — the table had a scuff and the manufacturer offered a replacement vs. discount. I took the discount but was amazed that they would be so forthcoming as to offer a solution along with the excellent product. Truly customer centered service. 10 stars if I could give that!
Response from Layla GrayceDec 26, 2024
Thank you so much for your incredible review! We’re thrilled to hear you had such a positive experience, and it means the world to us that you appreciated our honesty and dedication to making things right—enjoy your beautiful table! - The Layla Grayce Team
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dolcegal
Nov 19, 2024
Wonderful shopping experience and…
Wonderful shopping experience and smooth delivery
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Alison
Nov 17, 2024
The furniture is beautiful and the…
The furniture is beautiful and the delivery went great. They got it all put in place, leveled and I love it!
Response from Layla GrayceNov 18, 2024
Thank you so much for your lovely review—we’re thrilled you love your furniture and had a smooth delivery experience! - The Layla Grayce Team
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Elizabeth M.
Nov 14, 2024
I wish I could have given them ONE MILLION stars!
I had an issue with my order and I can tell you that I HAVE NEVER experienced this level of customer service. Megan you are one in a million! I have been on this planet for a while and am an avid shopper. I have experienced the worst customer service as I am sure all of you have. THIS business is doing it right! IN 2024..It's like 1980's customer service? Do you remember how good that was back in the day?
Response from Layla GrayceNov 15, 2024
Thank you so much for your kind and thoughtful review! We’re delighted to hear that Megan provided you with such a positive experience—it means the world to us to know we’ve made an impression. As a small team, we strive for this level of service to set ourselves apart from our competitors. - The Layla Grayce Team
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Jason
Nov 11, 2024
It was a very nice product!
It was a very nice product!
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ALI
Nov 9, 2024
Good prices and fast shipping
Good prices and fast shipping. Thank you!
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Jane
Nov 8, 2024
The customer service was outstanding
The customer service was outstanding. Every time I called I was able to speak to a real human, very refreshing. The only disappointment was the delivery date has been pushed back, with no known eta. I feel that is more on the shipping company rather than Layla Grace. Again to reiterate the service was excellent and the people genuinely wanted to help.
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