Layla Grayce Reviews | Read Customer Reviews of laylagrayce.com

Layla GrayceReviews of laylagrayce.com

4.6735 reviews
Furniture Stores
644 Locust Street, Lawrence, Kansas

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Layla Grayce

About Layla Grayce

We have more than an interest in interior design — it's a passion. We live for curating beautiful home decor, promoting the latest designer collections, and dreaming about how to make our homes a greater source of inspiration and harmony.Dreams don't have to stay dreams. That idea is the core of the Layla Grayce philosophy and should be the core of yours, too. We know that the only thing better than daydreaming while looking at gorgeous home decor online is coming home to see it in your living room.As a dedicated community of designers, bloggers and home decor enthusiasts, we understand the importance of building a space you can proudly call home. We're so excited to help you build yours.

Layla Grayce (laylagrayce.com) has 735 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: laylagrayce.com
Website: laylagrayce.com
Category: Furniture Stores
Location: Lawrence, Kansas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 50% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Layla Grayce reviews

Showing 27 reviews with 4 stars · Clear filters

Samantha
Apr 30, 2023
The sofa table is gorgeous
The sofa table is gorgeous and exactly as pictured and as expected. The only reason i have four stars instead of five os because I thought I had the delivery where it was set up in your room of choice. The box was delivered in the room of choice but not set up. In the moment I was extremely disappointed because I really thought the website said it would be set up. It was too heavy for me to do alone
Response from Layla GrayceMay 1, 2023
Good Morning Samantha, Thanks for your review and letting us know about your experience. I'm sorry for any confusion regarding your delivery service. You are correct, the Room of Choice delivery only includes the carrier bringing the item inside to the room of your choice. They won't do the unpacking or assembly with that particular service. In the future if you do need those services, you can request the White Glove with Assembly service. Here's a link to our different service options; https://laylagrayce.com/shipping/ Thanks again and we hope you love your new table! Regards, The Layla Grayce Team
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John A.
Mar 7, 2023
Shop around UPDATE
First, shame on me for not shopping better. Purchased the Lily Pond table. Not only was the item priced much better on another website (Franceandson.com) but the gold finish was far from described. It was a dirty brown look and needsto be returned. I have to pay return freight 434.09, restock 69.27 with a refund of 189 on a purchase of almost 700. I will never purchase from them again and suggest others do the same UPDATE management reached out and resolved the issue to my complete satisfaction. Now that’s great customer service! Star rating went from 1 to 4…..
Response from Layla GrayceMar 20, 2023
Good Afternoon Lisa, Thanks for your review. I'm so glad we were able to get your issues resolved to your satisfaction. Please let us know if you need anything else. Regards, The Layla Grayce Team
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Ilse
Sep 6, 2022
The website worked very well
The website worked very well, however, whenever you went to the following page, it started at the bottom not at the top of the page.
Response from Layla GrayceSep 6, 2022
Good Afternoon Ilse, Thank you for your feedback. Could you possibly give more details regarding the issue you were having with our site? I'll send you a follow up email and hopefully we can address any issues you were having. Thanks, The Layla Grayce Team
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