laxride.netReviews of laxride.net

They just left me here at jfk airport. Not to mention that I’m a senior citizen. After landing at jfk I was instructed to text them with my terminal number for pick up. Waited 45 mins finally they said they don’t know where they driver is and have to cancel. Now I’m stuck here at jfk. It’s 3 am Friday morning I’m old and it’s cold and they told me to wait outside. This company does not care for its customers. They still haven’t refund me yet.

Abandoned in South Brooklyn in the middle of nowhere. Got in car that had my info, suddenly it disappeared. Left me at an AUTOZONE in Brooklyn and was told a car would get me. 30 minutes later, "oops, sorry. We'll refund." I'm a senior citizen dumped because of their screw-up.

Don’t trust this company, you’ll end up paying more then what you think you are saving! I was schedule a pick up at 5:00 am this morning, I follow the instruction to text them 30 mins before pick up so I did. After an hour and a half of waiting and getting responds in Improper English “ thank you, we will inform shorty”, the customer service rep told me he/she Cancelled my ride. Now I’m stuck with no ride, and I’ve missed my flight after waiting an hour and half. Terrible service, they didn’t even offer a refund or even paid for my missed flight! WROST COMPANY EVER!! I’m so upset. I’m not even sure this company is in united state. If you’re looking to book save yourself the trouble, time, and headache.

Did not realize that arranging this service would simply be a Lyft driver was called for me. The wait at the airport was longer than I would have liked. I texted as soon as I landed and was led to believe my driver was waiting in a nearby lot but I still waited at the pick up point for 20 minutes. The driver himself was nice though.

I was really excited to be using the Laxride service after reading reviews and putting a lot of research efforts towards sorting out of transportation from the Philadelphia Airport to the wedding out in Allentown, PA. We had an awesome driver and an okay experience once we landed in Philly to coordinate the ride (as instructed, we texted with 30 minutes from when we’d be ready, only to be told to text after we’d received our bags and we’re at the meeting spot with five minutes left and then it took another fifteen from there). We came to find out, all LAXRIDES had done was order us a Lyft driver (which I would have happily done myself!!) now I feel the whole operation was dishonest. Our Lyft driver originally accepted the ride on the pretense that is was a seven minute drive, then it switched from one drop off to the appropriate one - and hour and a half away! Desiree, our driver, was a trooper and awesome! I would have much preferred ensuring she got the entirety of the bill because who knows what LAXRIDES took off the top just by acting as a third party middleman between me and Lyft! I prefer transparency in my transactions and this felt sketchy once all was said and done!

Easy to use, convenient, clean, friendly and will definitely be used again in the future!

I booked my ride and they hired Lyft to pick me up. I paid more than I would have had I ordered the Lyft myself. It took longer to get the ride since there was a 'middle man' and the information given to the driver was incorrect causing us a lot of stress before it all got straightened out. The Lyft drier didn't understand that he was essentially a sub contractor either.

Excellent driver and fun to chat with.