laxride.netReviews of laxride.net

Waited almost 2 hours at San Diego airport after I texted them and got a old beat up lyft car to pick me up. Ridiculous, the worst service in the world! I would’ve save time and money ordering the lyft myself. Didn’t get home until 4 am when I landed at 11pm. Disappointing. They didn’t even compensate me. Cancel all future booking with jayride and laxride. Didn’t see so many negative feedback until I did my research on this laxride company. Asked the lyft driver who’s this laxride company he’s working for and the driver has no clue! NO CLUE WHO THEY ARE. He just drive for lyft

Helpful and friendly driver - Manoj.

Very nice man. His name is Richard from LYFT. Gave me a ride to my motel. Motel six in Colorado Springs.Very thoughtful. Tracie from Phoenix.

So weird, Friday afternoon I was able to get help and a ride from my house in ny to jfk. Great service and quick responds by the staff that day. Thank you. But Come Sunday evening when I return I text them what I received was “sorry we don’t service in New York any longer.” That the staff was ruled and didn’t seem to care to help me. Didn’t ask me for my id or name. Just simple sorry we can’t service you. I ask them why no longer do they services New York,the staff didn’t want to respond to me. My guess was the worker that day or whoever was dispatching my ride didn’t want to help me. All I received was “ we are dispatched, please email supportlaxride.net” come Monday when I text them and asked they said they do service in NEW YORK! So what is going on? Worst feeling ever is after a long flight and you have no ride home. Worst service

Very good experience. Driver Terry is excellent.

I chat with a customer rep name Johnson Friday at 3:45 am in their chat now at laxride.net site. Johnson was very unprofessional and hard to understand with his responds, he had some grammar problems. He informed me that it would be one of their own driver that is going to pick us up. Next thing I know a driver working for lyft is in front of my house. The driver then ask me to update my drop off location. My husband and I had no clue what was going on. I message them and finally they updated the drop off address to the airport. Spoke with the driver he said he’s not suppose to be taking us because we didn’t request the ride. He said he doesn’t know of laxride at all. Just like all the other reviews on here, you’re pretty much getting a lyft that you can download the app and do it yourself. The company is untruthful, I had a feeling since Johnson wasn’t answering my questions and going off subject. Not sure he understood English. I’m glad my husband and I got to the airport safely but I wouldn’t book again. Johnson also sent me an tip link that I asked the driver about, he said since he doesn’t work for any company he not getting that tip. So I tip him directly. Overall this company is untruthful. My husband should of listen to the other reviews and save myself ourselves the time and trouble. Sara

Don’t make the same mistake I did. Waited an hour to find out that a nasty dirty lyft car was picking me up. Landed at 4 am and waited an hour to find out it’s a lyft. If I wanted a lyft I could have order one myself for a cheaper and faster service. This is not a private transportation service. Canceling all future service with them.

Never again. I thought this was a private car service, all they do is order you a Lyft or Uber and charge you almost twice what it would have been if you booked Lyft/Uber yourself. The driver was unaware, he thought I booked him directly, and agrees that I was totally ripped off. Tried to discuss this with them and they stopped responding and went dark.