laxride.netReviews of laxride.net

My advise to everyone is just call, text or email and cancel. Save yourself the headache and money. You will look dumb waiting at the airport for no one to pick you up. I waited 30 mins in the rain to find out no one was coming. This company, the owner, the worker are heartless people. They will make you suffer. My advise is cancel as soon as you can, get your money back

Driver was great, arrived in a timely manner and drove safely.

This service is SCAM. They might take your money, cancel the service and fail to refund after cancellation. When you contact them, they just stop answering you in the middle of the chat. I figured out that I was not alone and they had done the exact same thing on one of our relatives.

SCAM! SCAM!! Please beware if you are requesting a LAXRide and JAYRIDE in California both north and south, east and west, no matter what sides. Their website and services layouts seems to perform 100% legit. My experience with them was awful with nobody to call to for their own services. I have waited and waited and waited and waited after few txt and more txt after that they don't except phone calls, but they only response to your txt(who does that? - Yeap! something fishy here! )... two hour past and I still waited and more txt and waited and $T!LL NO FRI(K£N RIDE! Now I got stuck at home late for my flight and thinking of how can I get my $82.00 that paid in advance through both SCAM Artists back. Beware people and read all the comments before me! Make your own judgment

DO NOT use LAXRIDE. I waited an hour to get my driver's information and ended up being sent to Uber. Even with that, they sent Uber the wrong name and address and the driver kicked us out of his vehicle. We had to go back in line for the the second driver and he had to change the final destination on his app. It was NOT a private car service. When I tried calling, I got a text saying that they don't take calls. This is a scam to me.

Do NOT use LAXride. They left my son stranded at Denver Airport. They did not respond to texts when he landed. I am seeking reimbursement and disputing the charge. They are TERRIBLE>

I booked a a ride for my daughter through Jayride. She was to be picked up at Denver Airport. I book almost 2 months in advance. On day of pickup, after she waited almost 2 hours in cold, they cancelled the booking. They are very difficult to communicate with only text messaging. They were not very responsive & after stating “driver on the way”, within 5 minutes, they texted they had cancelled. My daughter had to get the Airport Shuttle from Denver to Co Springs. That was a 3 hour ride with numerous stops which is what we wanted to avoid. Horrible start to her trip. Jayride did refund me but I had to send all the text messages to prove what happened. I will never use this service again.

Texted them 30 minutes ahead of reserved arrival time, like they asked. No driver info was provided, as was promised. Texted and chatted and was told to "hold for driver info." No phone number to call. I called the number for texts and automated response was "text us." 20 minutes after promised time they send an email suddenly canceling due to "operational difficulties." I had to rush and find a taxi that could come immediately. It is ok to be late, traffic happens. Just be transparent. But this treatment is unacceptable and I will never use them again. If they couldn't take the booking, they should have refused at time of booking, or at least when I contacted them 30 minutes before departure.