Tom M.
Item was out of stock
Item was out of stock, took awhile for item to come in… from time of order placement, to receiving item was approximately 3 weeks. Paid for expedited shipping, 2-3 days was was our expectation…definitely failed on that
Response from LaxgearOct 30, 2025
Definitely understandable... unfortunately our hands were tied and could not have changed the outcome as our bag shipment was delayed. Hopefully our proactive communication softened the blow. Refund was option upfront.