Donald
The helmet we received was not what we…
The helmet we received was not what we thought we ordered.
Response from LaxgearSep 17, 2025
You have the wrong company. If you don't mind removing this review. We did not sell the helmet to you.

We strive to design and manufacture the best lacrosse bags on the market. 2023 will mark our 20-year anniversary in business. A history of supplying high quality bags to teams and players that last. Our bags are very functional with many zippers and pockets for storage and stand up to traveling. We are so confident in our products, designs, and quality that we have a full lifetime warranty. We work with teams to design a custom lacrosse bag with amazing service and delivered in less than two weeks. Choose between many colors and style options. Send us your team logo and work with us to get your next team bags on time.
Laxgear (laxgear.com) has 368 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Donald
The helmet we received was not what we thought we ordered.
Response from LaxgearSep 17, 2025
You have the wrong company. If you don't mind removing this review. We did not sell the helmet to you.
Victoria P.
The description states it has the convenience of a backpack but when it showed up it is NOT a backpack. I bought this for a 9 yr girl, and unfortunately won’t work! The quality is great though. I can’t find information on the website for returns.
Response from LaxgearSep 2, 2021
Hi Victoria, Happy to refund or replace. This is a big backpack. The straps are in the back zipper compartment. But realize it is too big for your daughter. Sorry you didn't have a good experience. Already sent a shipping label for you to return. Aaron
Laurie R.
I still have not received my bag. I have reached out to them with no response. It is their job to ensure my purchase has been shipped.
Response from LaxgearAug 18, 2021
Laurie, I sent a note out and will work with you directly to resolve your lost bag. We show delivery on time and have UPS tracking. Aaron