LawnGuruLawnGuru makes outdoor home services simple. We connect homeowners with trusted local professionals for lawn mowing, yard cleanup, snow removal, and a variety of other outdoor services.Customers can get pricing, book service, manage appointments, communicate with their pro, and receive photo updates, all from the LawnGuru app or website. Whether you need recurring lawn care or help with a one-time project, LawnGuru gives you a convenient way to get the job done without the hassle of calling around for quotes.Every service is backed by the Guru Guarantee, giving you added confidence that your outdoor work will be completed with quality and care.
LawnGuru (lawnguru.co) has 427 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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jason
Worst company I have ever tried to do business with. Customer service is an endless loop of subpar AI and chat bots. I would recommend steering very clear of this company for any lawn services. They bid the work, and then offer no support to the shoddy contractors they onboard. Additionally, upon trying to break up with them Via the app, I was not permitted to remove my payment method. BE CAREFUL!
Dawn K.
Contacted Lawngurus over a week ago. It is now 10 days since I received a quote and accepted service. Lawn is growing so out of control since no one has cut my yard yet. Neighbors are complaining and I would love to cut it myself but just came home from hospital. Had a leg amputation. My lawn mower has a flat tire and cannot change. Thank you for such great service!!!! Still waiting…..
Abigail K.
If I could give zero stars I would. Tried to book on two occasions. First time they said I was scheduled, but no one ever accepted the job so I was stuck waiting for two days. When I tried again, service was accepted on 4/28 for 5/9 service (which I paid extra to choose). Day of, no one came out and when I messaged the provider, he never replied. Attempts to call gave me a disconnected number. Customer service is a JOKE. spoke with three different people who said they would message the provider -great, I already did? The last customer service agent literally left the chat (no phone number available- SUSPICIOUS!!) as I was typing a reply. Do NOT use them.
Chris R.
Customers beware of the "pricing" lawnguru charges you. I noticed the area of my lawn they highlighted was a charge of XX amount, however half of that area was not lawn, but woods that did not need to be mowed. I had customer support change the map and request a pricing update, which they stated had not changed, stating the property was traced improperly. Sketchy at best. That being said, the people who actually cut my yard did do a great job. Lesson of the story, hire the mower directly, and bail on this service.
Frank S.
received a quote and submitted photos and accepted the quote. When the guy came out, he wanted almost twice as much so I cancelled. I was charged anyway and was told it would take a few days to get a refund. I complained on the Facebook sites and the accused me of scamming them. Rude and terrible customer service. I've had my lawn cut through them for a couple of year but no more. I'm done with them.
