LawnGuruReviews of lawnguru.co

Horrible service from Jamie and Will in Phila. They were supposed to start in late March, never started until April. When they did finally arrive, they left bales of uncut grass all over my lawn and just drove off leaving me with a mess. Then they started being late, 18 days without a cut, and then 19 days. But, the worst part is sending this girl out here in the pouring rain, who told me she had 12 more grass cuts to do in the rain. Horrible, beyond words..I had to leave them.Dates they were here 4/10 ,4/28, 5/17/ 5/31

I hired Lawn Guru to cut my lawn while I was on vacation. I had two major problems. First, I came home to a broken gate/fence. When I called a fence repair company they immediately said this was caused by your lawn service people (I called three companies) When I contacted Lawn Guru they asked me to send pictures. Upon receiving the photos they told me I hadn't reported the damage soon enough. When told we had been I vacation they responded with the damage wasn't cause by them. So, I'm left with a repair bill. Secondly, the second mowing was to be done while I was still on vacation. The same person was sent out, he sent pictures of a street that wasn't mine with no photo of the lawn. On the app it said he had been at my property for TWO minutes but charged me for the mowing. Beware of this company. They are not at all selective in who they hire.

God I wished I had read all these reviews before wasting my time with this company. Multiple no shows, tried to tack on $5 extra for a "guaranteed service day". One provider showed up with a push mower in the trunk of his car and never cleaned up clippings. Every little service is extra, even trimming weeds with a trimmer around bushes (a separate service). Avoid this company AT ALL COSTS

Terrible, person showed up a day late and only mowed half the lawn, and the half that was mowed looked worse than any lawn I ever mowed as a kid. Then they wanted to send the same vendor out to fix it instead of assigning me a new one. Finally did get a new one, who then dropped the job the day of service, then the old vendor accepted the job again even though I blocked them in the app. DO NOT USE THIS RIDICULOUS COMPANY.

I was smart enough NOT to use them. I went online to fill out the form and was quoted 37.00 when i get to the finish line and see the big MASTER CARD sign it says to pay 52.50.When you can't trust them before the start of service don't be silly into thinking it won't happen again. It will not be good and after reading all these forced `1 star reviews I took myself out to lunch@!! I made the smartest decision... thank you all for leaving reviews,it's because of you I was able to make my choice and save my money and sanity

How I wished I would have read the reviews on Lawnguru before reaching out for lawn service. Buyers Beware is some sound advice. Don't go through what I have to not to pay for service that wasn't completed. I've used lawn service from people starting their own lawn business. Lawnguru need to be ashamed to bring these so call lawn perfessionals and represent them for doing such a poor job. I feel scammed out of my money giving away free money. I'm out of $41.50 for a half ass job, that Lawnguru sent back to fix and the group literally stay out there for a little over 10 minutes with a weed eater and assumed that was a fix. The grass looks like it need to be cut. I have to come out of pocket to pay someone else to come out tomorrow and do a lawn job that look like it was serviced. I'll be filing a complaint to every consumer reporting business I can find. I'm not paying for service that was not done correctly. The excuse one of the customers rep gave was just as poor.

I booked lawn care service through them and paid an overgrowth fee because my lawn was up to 12 inches overgrown. The servicer completed the job and then several days later charged me an additional fee, stating it was more overgrown. I disputed this with the company since I did not agree to the service at that price, and they refused to refund the additional fees.

Horrible company. They tell you someone is coming and no one shows up for over 24 hours. Had a no-show and than they cancelled the service. Once When I cancelled, they charged me $5! Once a guy came with a little shovel and cleared a path about a foot wide. Last time they did sidewalk but not driveway. One occasion didn’t do the sidewalk in back because he said he couldn’t open the gate because snow was in the way! Ridiculous! You can’t reach a human to talk to and all done with chat line but takes forever to get a response. Don’t waste your money. Wish I would have read all the bad reviews before I subscribed.