LawnGuruReviews of lawnguru.co

Would give zero stars if I could. Horrible experience. I cancelled any future service. My fence is busted from them trying to force their mower in my back yard which they knew the entrance size and that a rider would not fit. While doing that they scraped my house and ran over my fire pit (which was in the flower bed and not in the way which also means they drove through my flower bed). And then left it that way. Not to mention it’s an horrible mow job as well. Entire strip down my back yard that they missed. I could actually tell so much more. And they were just going to drive off. Until I got to enjoy their presence for another 30 minutes as they broke down in front of my house. Customer service asked how it went. I told them and have heard nothing. And yes, I was charged for the mow.

No one showed up. paid extra for specific day service. ghosted. Tried contacting customer service and nothin. Scam of a company that i will get shut down. Seems to be a recurring problem.

Do not use this company. They contract people out. The guy who did my yard only did half of it. They sent him back out and I can see the mowers tracks where he started and stopped. Only did just enough to send a “confirmation photo” then left again without finishing the job. Terrible company

Order snow plow at 8:00 am.Recd confirmation. After 16 hrs recd no service or communication. Canceled order. Don't recommend Co

PLEASE DO NOT USE. THESE GUYS ARE TERRIBLE. The app doesn’t work. You have no one to talk to via phone at all. Service personnel didn’t cut my lawn but said they did and they still took money from me. Hard to cancel. Also, it’s a free for all with your card being on file. Please don’t use..!!!!

Service: Lawn mowing & maintenance Critical: Professionalism, Quality, Responsiveness, Value This company seemed like a great idea. DON'T RISK YOUR PROPERTY DAMAGE! They don't take responsibility for the people who work for them, they hire contactors. The contractors barely respond and they also take 0 responsibility for their actions. They did our lawn a hand full of times, no one else touched our property. The last session, they sliced our entire screened in porch open((which was when I ended service)), they shattered 3 of our sprinkler heads, we just found the casing for our internet cable is shattered as well((never was before)) not to mention, they cut the grass so short that the lawn cooked in the heat, now in dealing with a ton of property damage and a half dead lawn. I have NEVER delt with someone so unprofessional in my entire life. On top of all of the issues, the contractor responded to me with this, "We didn't break anything" the over head company, lawn guru said they aren't responsible for anything. Tell me how this is even remotely legal? They did no investigation into what our complaints were, I wish I could give a negative rating, this company is a complete hoax, don't trust them.

Lake nona, Florida. John came out once to cut the grass and was in a schedule of every other week. Came out once. The next time he took a pic of the yard and posted completed, however literally did nothing. We cancelled our service with them. Got desperate bc no one else could come out so we signed up with another person, Naim, for a one time cut. He said he would be out that day. He messaged daily said they were running behind. On day 4 he said the equipment was broken. Worst service and company ever. We just moved here and our lawn mower is broken so poor luck for us all around.

Do not use Lawn Guru! Our provider used to do a decent job but then started using a zero turn mower on our property. This left the grass looking terrible and one of our sprinkler shut off valve covers was run over which popped it out of place and then he cut it up into dozens of sharp piece which are littered throughout our lawn where my son plays. I notified Lawn Guru and they said the damage was “not in line with any service provided by Lawn Guru or its providers”. Are you kidding? I sent them pictures of the cover clearly cut up and pictures of how bad the grass looked but they said they wouldn’t do anything about it. Don’t use these people, if you have a problem they’ll leave you to deal with it.