LawnGuruReviews of lawnguru.co

Response from LawnGuruOct 22, 2026

Thank you for your review, Sierra, and we are truly sorry to hear about your experience with the delays and the quality of service. This is certainly not the standard of service we aim to deliver! Our support team has reached out to your email address on file so we can work on resolving this issue for you. Please send us a quick reply whenever you get a chance so we can assist you as soon as possible!

Response from LawnGuruOct 22, 2026

Thank you for taking the time to share your feedback, Anthymelia! We are always on the lookout for ways to improve our services, and we appreciate you letting us know how we can serve you better. While basic mows don't include bagging, clipping removal is definitely available on LawnGuru as a special service! Our support team has already reached out to your email address on file to help get that set up for you. Please check your inbox, and we'd be happy to assist!

Response from LawnGuruOct 21, 2026

Hi, Marvin! Thank you for taking the time to share your feedback. We're sorry to hear about the difficulties you experienced with your AutoPlow service this past February. We understand how important reliable snow removal is, especially when you're out of the country and counting on us to keep multiple properties taken care of. Having to arrange alternative service from afar is certainly not the convenience or peace of mind we aim to provide. Our team is reaching out to you via email to follow up on your experience last winter and discuss how we can help prevent similar issues moving forward. We truly appreciate you continuing to trust LawnGuru with your properties despite this experience, and we hope to provide you with a much smoother and more dependable service this coming winter season.

Response from LawnGuruOct 21, 2026

Hi Yana, thank you for sharing your feedback with us. We appreciate your suggestion regarding arrival and completion updates. Our app is designed to send real time notifications so customers know exactly when their provider arrives and finishes up at the property. Since we are unable to locate an active service under your details, please reach out to us at [email protected] so our support team can locate your order and help get everything set up smoothly for you!

Response from LawnGuruOct 20, 2026

Hi Ian, thank you for sharing your feedback with us! We’re truly sorry to hear that you’ve run into trouble using the platform—we want the LawnGuru app experience to be as smooth and hassle-free as possible! We’d love the chance to step in and get this fixed for you right away. Please send an email directly to [email protected] with your account details so our support team can jump in, troubleshoot the issue, and get everything squared away. We look forward to helping you! 🌿

Response from LawnGuruOct 20, 2026

Hi Emily, thank you for taking the time to share your review! We’re truly sorry for the frustration caused by inconsistent scheduling—delivering dependable, seamless service on time is super important to us, and we hate hearing when we miss the mark. We want the chance to step in and turn this around for you right away! Please send an email directly to [email protected] with your account details so our support team can review your schedule, get everything straightened out, and make sure you're taken care of. We're standing by to help! 🌿

Response from LawnGuruOct 19, 2026

Hi Jeffry, thank you for taking the time to share your review! We’re truly sorry to hear that your experience wasn't up to par—delivering anything less than top-notch, hassle-free service is never our goal. We want the chance to step in and turn this around for you right away! Please drop us a line directly at [email protected] with your account details so our support team can dig into what happened and get a fair resolution squared away for you. We look forward to helping you! 🌿