LaVividHairReviews of lavividhair.com

I have been a client at this company for over three years. As I am in hospitality and customer service business, I have very high expectations when it comes to quality product and customer service. From the first day that I called, I’ve been dealing with a wonderful lady by name of Fanny, She has been professional, Kind, Caring, And overall, someone that I absolutely trust in assisting me and make decisions in the products that I purchase. When I started wearing hair systems, it was very difficult for me, and I went through a very difficult time, the clubs that I was associated with and paid hardly cost memberships had poor service and bad quality product From the time that I have signed up with this company and met Fanny , it looks like all my dreams came true, I’ve finally found a company that I can trust. Specially, with a personal touch of customer service As we all know, we want to look our best and low quality and cheaply made systems just don’t work. This company is very very reasonable for the excellent quality of product that they provide. All my Hair systems from this company has been fantastic, I have Not had any major issues however there was one time that my shipment got lost due to the wrong address that I had provided, Amazingly, as I was desperate for a hair system, they immediately had a system sent to me. after the hair system that was lost finally showed up at my house I returned it back to them, talking about great customer service taking care of someone like me in a desperate situation. I greatly appreciate it. Truly they have the best customer service I ever experienced in my entire life in any business, the product is very, very good. I recommend this company to anyone believe me you will not go wrong. This is the company you want to deal with and get your hair systems from. Alex G

The best hair systems on the market. I have always used lavivid and have never had any problems. Each and every system is crafted to the highest quality. The customer service is friendly and knowledgeable. Highly recommend

I would never get a custom hair system ever again. I ordered my custom hair system back last year at the end of September. I paid for rush order . It arrived. All was good for the 1st 3 weeks after that I went to wash it and all he'll broke loose. It developed into a full blown rats nest. After 2 weeks then washed it again and pulled all the hair out of it and the rats nest just got worse. After that at some point I see why the rats nest was happening. It was caused by the hair extension tape that they put on this unit. This unit was never a true system that was weaved unto the base unit. We'll of course they don't warrant custom hair system and they don't even look at the custom hair system. It's shipped from factory to your door step. I'm with holiwood hair now and I love them. Alex has done a Fabulous job at handling my hair systems. So I'm here to tell my story for all to hear and decide for yourself before you make your order. Good luck ..

I ordered my very first Hair toupee from lavivid, and I have a blast wearing them it's so easy to install and super easy to take care of, and they also have Good customer service we can contact them on Social media platforms, especially on Facebook and Instagram.

I just got my new piece installed, it looks beautiful when it just came in. I use HD in the past and now I have to switch to other vendors. My stylist recommend Lavivid to me and she said it is the best one she'd ever seen..And then we put it on my head, it fit perfectly. Good hair, no dry at all, good shape in front, good color..My experience with Alleah is good as well, she is quite helpful and thoughtful.

Amazing support and service buying the right product. The quality is top tier and the shipment is super fast. I would come back again and recommend it! Amazing!

Buyer beware. You can only contact them by email and they respond in the middle of the night because they are in China. I ordered two 8x10 hairs systems and they are 8x9.5. 1/2 inch shorter, so it doesn’t fit properly and it’s too short on my forehead. They said that it’s a handmade product and the size will vary. 1/2 inch is a big variance. There is a language barrier in the communications. My contact who goes by the name Fenny said that they are not going to do anything about it and my money is gone. The sad thing I already ordered a third system. I found out too late the first two are 1/2 inch too short. I have lost $1,500 thus far. My advice is to ask alot of questions because it never occurred to me that they are not to 8x10 specifications. I am contacting the state they are registered in to file a complaint and contacting the department of consumer affairs.

I purchased a product on sale and it last it two months. When I purchased the product I thought it's the last product so they want to get rid of that. The hair unit lasted two months, not very good. The customer service is not helpful. I ordered another hair unit and it didn't left China yet, after 6 days when I placed the order.