LavetirReviews of lavetir.com

Wish I could give them a zero. I placed an order on 3/23. After more research, I found a dress I preferred more from another site. I submitted my online cancellation within the 24 hour period. I head nothing. I submitted the request a second time (within the 24 hour period). Again, I was ghosted. I tried calling their number...it is a fake number. I finally sent an email to customer service and they say this was their first email from me. yes it was my first email. but not the first cancellation request. someone on their end is not managing the cancellation forms. I am very disappointed. If they fix this and refund me fully, I will update my review.

The sizing of the Chinese company is off. They won’t exchange for a larger size, and will give you 20% of the price back if you pay an absorbent restocking fee and shipping back to China or New Jersey. They simply want you to keep an ill-fitting product and give up on expecting a refund. Buyer Beware!!

Currently in the U.S. and ordered 2 bridesmaid dresses. Dresses never arrived. Ordered 2 over 2.5 weeks ago. Didn’t receive a tracking number when it shipped as promised and had to chase that TWICE. Finally got tracking sent and it says the dresses were signed for/ delivered yesterday and they were NOT! Never received anything!!!! Wish I’d seen these reviews before ordering. Do not buy from Lavetir- this vile, lying, predatory, scam of a company!

I ordered a mother of the groom dress from Lavetir. when it arrived I tried the dress on and it was perfect. Color, style, fit all perfect. I used their helpful measurement chart to determine the exact size and it fit like it was made for me. I can't recommend Lavetir enough. The only thing I suggest is to use expedited shipping. I didn't, which caused me some angst, but the dress arrived when Lavetir said it would! Great dress and great service, I highly recommend! Thank You!!

I purchased a long blue suite where the jacket goes to your ankles with blue dress pants. What I received was a blue hooded sweatsuit, it literally didn’t even come close to the picture. I feel like they sent me the wrong outfit it was so bad. After sending pictures, they offered me a 30% refund or I could return it for $50 shipping cost???? Are you kidding me! This is horrible customer service. You sent me the wrong item and I have to loose $70 because of your mistake? I did nothing wrong here! DO NOT BUY FROM THEM!

Ordered over 3 weeks ago with standard shipping for my grandmother, under her name. Payment processed but we do not have the order number and have not received a confirmation email or text. No update whatsoever. Only communication is via email and I’m still waiting on a response. Very disappointing experience.

I paid to have my dress delivered quickly. Not only did it not arrive in the set time but I was not able to even get a response from this company. It has been 3-weeks now since I cancelled my order, and still no refund.

Opted for personalised fittings, free of charge, the dress were the perfect size for all 3, very different, bridesmaids. Very good quality too.