Hana R.
Return response
Dear Customer: Thank you for contacting us and sharing your feedback. We are sorry that the clothing you purchased did not meet your expectations. According to our return policy, the return shipping cost is borne by the customer. But to save you the trouble, we would like to provide another option: 1. You pay 50% of the shipping cost (about $20) and we will resend you a new one. 2. Keep the item and get a partial refund: As compensation, we can provide you with a refund equivalent to 15% of the order amount. We can also provide you with a coupon for 30% off your next purchase. Please use the coupon code at checkout. 3. Return for a refund: If none of the above options are suitable for you, please let us know. We will provide a return address. Please note that according to our the return shipping cost will be borne by you. Once we receive the item and confirm its condition, a full refund will be issued. If you have any other questions, please let us know your preference or choice.The return address is: Room 1206, Building C, Rongfeng Center, Bantian Avenue, Longgang District, Shenzhen, China. Postal Code: 518000 Thank you for your understanding and support! Don’t order from here if you might need to return it, you won’t get your money back.