Lavechic Reviews | Read Customer Reviews of lavechic.com

Lavechic Reviews | Read Customer Reviews of lavechic.com

Lavechic reviews

Showing 269 reviews with 1 star · Clear filters

Sabrina
Nov 10, 2025
Ho ordinato un vestito completamente…
Ho ordinato un vestito completamente diverso da quello arrivato ovviamente pessimo…. Non aggiungo altro e soprattutto non comprerò mai più ! Imbroglioni.
Response from LavechicNov 11, 2025
We are very sorry for the unpleasant experience 😔. We have received your feedback and will immediately verify the details of your order. We are deeply sorry for the error in the shipment. To make up for the inconvenience caused, we will offer you [specific compensation measures, such as refund, exchange, coupons, etc.]. We will strengthen the management and review of the shipping process to prevent similar issues from happening again. If you have any other needs or ideas, please feel free to contact us, and we will do our best to resolve them for you.
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ineke D.
Nov 4, 2025
Lavechic en laluna Dit is de grootste…
Lavechic en laluna Dit is de grootste oplichterij , de foto's op Instagram tonen prachtige modellen met super mooie jurken en stoffen maar in werkelijkheid wat er thuis geleverd wordt komt niet overeen ,ze gebruiken vieze synthetische stoffen.vaak staat er ook dat het een bland is van kunnen en katoen en je krijgt er een synthetische jurk voor in de plaats .Je kunt het niet retourneren want er is geen adres .
Response from LavechicNov 4, 2025
Dear customer, thank you for your feedback. We sincerely apologize for the discrepancy between the product image and the actual item, the material issue, and the inconvenience of returns. We have immediately investigated the relevant aspects, will strengthen the verification of image authenticity, strictly control product quality, and optimize the return and exchange process (including clearly specifying the return address). Your experience is crucial to us, and we will improve and provide feedback as soon as possible. We apologize again for any inconvenience caused and hope to have the opportunity to make amends. If you have any further questions, please feel free to contact us!
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Karen P.
Nov 2, 2025
If I could I would give 0 star!!!!!!
If I could I would give 0 star!!!!!!! The site is misleading and the clothes come from China. Horrible quality and not the clothing that you ordered and saw on their website. They make sure that you cannot return without paying for the return and you cannot guarantee that the item will get back to China. When I received the product which took a long time they had a return address from Cailfornia. Very misleading!! They definitely have a scam system down. Unfortunately this happened to me and all they offered was something like a 10% refund and a coupon for 30% off their site. NEVER EVER GOING TO ORDER AGAIN!!!
Response from LavechicNov 4, 2025
Dear customer, we sincerely apologize for your unpleasant shopping experience. Your feedback is crucial to us and we take it very seriously. Regarding the issue of misleading information, we will immediately investigate and correct it. The product origin and return policy should be clear, and we sincerely apologize for any confusion caused. Regarding quality differences, although we have strict quality control, an oversight occurred this time. We will review our inspection process to prevent recurrence. The return process is intended to ensure fairness, but we understand your discomfort and will optimize our policies to make them more user-friendly.
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cliente
Nov 1, 2025
Purtroppo non ho guardato prima le…
Purtroppo non ho guardato prima le recensioni!Abito strapagato! Non corrisponde alla foto! Tempi lunghissimi per riceverlo ed una vera delusione. Spero nel rimborso! Ho scritto una mail spero in una immediata risposta. Soldi buttatiiiii
Response from LavechicNov 4, 2025
Dear customer, we are very sorry for the terrible experience. We acknowledge that there were many errors in our service, causing you to wait a long time and receiving a product that did not match the pictures. Your feedback is very important to us. We have received your refund request and will verify and process it as soon as possible. At the same time, we will strengthen our internal management, optimize our processes, and improve product quality and delivery efficiency to regain your trust. We hope to receive your understanding.
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Anne
Oct 31, 2025
NOOIT BIJ DIT BEDRIJF KOPEN
NOOIT BIJ DIT BEDRIJF KOPEN: De producten stemmen totaal niet overeen met de foto's van de advertenties. Ook heb ik extra betaald voor 'express delivery' daar waar ik meer dan 2 weken moest wachten op de artikelen. 20% refund is het beste dat je uit de wacht kan slepen... terugsturen is heel duur. Ronduit schandalig. Loont de moeite om een gezamelijke rechtzaak aan te spannen bij zulke praktijken!!
Response from LavechicNov 4, 2025
Dear customer, we are very sorry that you had such an unpleasant shopping experience. We are always committed to providing products and services that match our advertising, and we take your feedback very seriously. Regarding the discrepancy between the advertisement and the product, we will immediately investigate and rectify the situation. For cases involving extra-cost shipping with long wait times and difficulties in obtaining refunds, we will conduct a thorough investigation and provide you with a satisfactory solution. Please give us a chance to make amends by contacting our customer service; we will do our best to handle it.
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Sabrina B.
Oct 31, 2025
Produit non conforme la qualité est…
Produit non conforme la qualité est médiocre même une étoile c’est trop côté
Response from LavechicNov 4, 2025
Dear customer, we sincerely apologize for the product quality issue you encountered. Your feedback is crucial to us, and our technical team has urgently investigated the root cause of the problem. We offer multiple compensation options, including returns and exchanges, full/partial refunds, and are making every effort to resolve the issue. Your trust is invaluable to us, and we look forward to regaining your recognition through concrete actions. If you have any questions, please feel free to contact us, and we will handle them for you as soon as possible. Thank you for your understanding and patience!
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simona G.
Oct 30, 2025
Metto una stella ma sarebbe già troppo
Metto una stella ma sarebbe già troppo! Dicono che producono i vestiti a Londra ma arrivano dalla Cina con tempi biblici!!! Arrivato l'abito ma manca la cintura. Vorrei fare un reso ma nessuno risponde e non si capisce come si deve fare. Pessimo sito!!! Non comprate !!!!! Si trovano gli stessi prodotti fatti i italia e a minor prezzo!!!!! Stupida io che ci sono cascata!!! Ma ribadisco NON COMPRATE!!!!!!!
Response from LavechicOct 31, 2025
Hello, we sincerely apologize for your unpleasant shopping experience. Regarding the shipping time issue you reported, we are optimizing our logistics partnerships and delivery processes, and will shorten shipping times and accurately mark estimated delivery times in the future. We take the missing belt for the dress very seriously. Please contact us at [email protected] and provide your order information; our customer service team will handle it promptly. Regarding the unclear return process, we have optimized our website, simplified the operation, and added guide videos and text instructions to the Help Center. We apologize again and look forward to communicating with you via email. We will do our best to make amends and regain your trust.
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CT
Oct 29, 2025
If there was a zero star rating...that is what I'd give it.
If there was a zero star, I would have picked that. They have quite the scam going. So, the clothes are probably worth nothing. Horribly made. What you see on the site is nothing like what you get. The return policy isn't really that. That is where the scam comes in. You have a choice to pay for all of the shipping back to China (which is more than the product is even worth) or you can take a 20% partial refund. They know that everyone is going to do that, so they get 80% of the money and the clothes are basically made of paper. It is so sad that there are people who just love to take advantage of others. This is what Lavechic does. Don't go anywhere near this website.
Response from LavechicOct 31, 2025
Hello! We sincerely apologize for your unpleasant experience. We take your feedback very seriously and will handle it properly. Regarding the product discrepancies you mentioned, we have recorded them and will further verify the details. Regarding your concerns about the return process, we understand that the current policy may cause you inconvenience, and we are currently optimizing the relevant procedures. We are committed to providing reliable products and services. You can contact us at [email protected], and our customer service team will provide you with detailed guidance and actively assist in resolving your issue. Thank you for your feedback, which helps us continuously improve!
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