Lavechic is an online fashion company founded in 2020. We offer a wide range of fashion-forward apparel that caters to women of all ages. Our product line is carefully curated to evoke a sense of adventure and wanderlust with a curated selection of clothing and accessories, we're your go-to for chic, travel-inspired style. Wear Your Shine-Endless Vacay Styles in One-Stop.
Lavechic (lavechic.com) has 300 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
lavechic.com
Website
lavechic.com
Category
Clothing & Underwear
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 81% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
schlechte Qualität und schicken uns noch nicht mal eine Rechnung für die Steuer.
Bitte Abstand halten von denen
Response from LavechicFeb 3, 2026
Dear valued customer, thank you for your continued support and trust. Regarding invoices, due to special regulatory policies governing our industry and limitations in our current business model regarding compliance, we are temporarily unable to issue tax invoices directly to you. We sincerely apologize for this inconvenience.
Although we cannot provide an invoice, we always prioritize service quality and customer experience, and we strictly control every aspect to ensure you receive the value and satisfactory service you deserve. To express our sincerity, we will provide you with a coupon equivalent to 40% of your current purchase amount, which can be used for any future purchases on our platform.
At the same time, we are continuously monitoring policy changes and actively researching feasible optimization solutions, hoping to provide more comprehensive service guarantees to all our customers, including you, in the future. Thank you again for your understanding and support!
JP
Jocelyn P.
SCAM AI WEBSITE
Literally scam artists! Ordered a dress on January 4th, on the 13th I asked if it was ever going to ship. On the 14th they claimed it was delayed. On the 16th I emailed again asking if I was ever going to get my shipping info. On the 17th They claimed it was "lost" and that they would send a replacement in a week because, surprise surprise, It was out of stock. By the 20th I get shipping and tracking info. On February 1st, I found a package at my door, with completely different tracking from a completely different address, but shipped to me. It was NOT what I ordered, and then all of my "your package has been delivered!" emails started popping up. I emailed them a photo of the completely wrong item and all they did was tell me in order to get my item I have to ship it back, and then wait for them to ship me ANOTHER dress. this one took a month. this website uses Al generated images. NONE of their stuff is real! THIS COMPANY IS AN AI SCAM SITE. They even blocked me on instagram for calling them out!
**UPDATE**
Since I can't reply to them below, I'll just edit my comment here. EVERY single one of their replies to everyone on here filing complaints, including mine here, are FAKE replies. I got the exact same BS email response as well, offering ONLY a 40% refund for THEIR mistake.
To quote them "We've spent a lot of time trying to find a solution that works for everyone, and the maximum refund we can currently offer is a 40% refund. Honestly, this is the maximum we can approve—a higher refund could have impacted my job security. We sincerely hope you understand the difficulties we face. 🥹"
What kind of company says something like that? A fake one! I also have dealt with the same "Lin Lin" that everyone else has mentioned. This is total bot chat response. There is no Lin Lin, there is no real clothing company. This place is a scam and their offer to expedite a new dress that I've waited a month for and most certainly will not receive by Valentines Day now, is a total lie. DO NOT BELIEVE THE RESPONSES OF THIS COMPANY TO ANYONES REVIEW. THEY ARE FAKE BOT REPLIES.
Response from LavechicFeb 3, 2026
Dear valued customer, we are truly and deeply sorry for the terrible shopping experience you've had. Your feedback has hit us hard and deeply saddened us. We have immediately launched a comprehensive and in-depth investigation into everything you've experienced, leaving no detail unchecked. We will take the issues revealed very seriously and will not tolerate any negligence.
The frequent delays and incorrect shipments are undeniable evidence of our serious negligence. We are incredibly remorseful for our mistakes. We will immediately initiate an expedited reshipment process to send you the dress you originally ordered as quickly as possible. We will track the logistics throughout the process to ensure it reaches you safely and promptly. As a token of our apology, we will also provide you with a substantial discount coupon to hopefully compensate for the inconvenience caused.
Regarding the loopholes in our logistics management and the irregularities in our shipping process, we have already developed a series of practical improvement measures. We will assign dedicated personnel to strictly control every shipping stage, strengthen close communication and cooperation with our logistics partners, and establish a more comprehensive logistics information feedback mechanism to prevent such problems from happening again.
We understand that words alone are not enough. We will prove our change and determination through concrete actions. We sincerely hope you can give us another chance. We believe that after this profound lesson and improvement, we will be able to provide you with a satisfactory shopping experience in the future. Once again, we extend our sincerest apologies and look forward to regaining your trust and support.
KL
karen L.
The most dreadful customer service…
The most dreadful customer service ever- I bought a dress, emailed them every day for 5 days to tell them the picture was different to what they sent, they have still ignored me. I would never ever use them again and recommend nobody to buy from them. I have a dress I do not want that is no good and they still have not contacted me - scammers .THEY SAID THEY WOULD CONTACT ME AND THEY STILL HAVE NOT DESPITE BEING TOLD I AM IMMINENTLY GOING INTO HOSPITAL FOR AN OPERATION AND WANT TO SEND THIS ITEM BACK WITHIN 30 DAYS - THEY DO NOT KEEP TO THEIR WORD AND THIS IS TRULY UNACCEPTABLE AND THE WORST COMPANY I HAVE EVER DEALT WITH
Response from LavechicFeb 2, 2026
Dear customer, we sincerely apologize for the unpleasant shopping experience you had. You can contact us via email at [email protected]. Our customer service team will review your email promptly and handle the return, exchange, and quality issues of the dress to provide you with a satisfactory solution. We hope to make up for your disappointment and apologize again for our shortcomings.
LF
Laura Favela B.
I purchased what I thought it was a…
I purchased what I thought it was a beautiful 2 piece cotton blend set. After a long wait y received my order and it was nothing like what the description and picture said. They don’t want to give me a full refund, they will not provide a return label. I have to pay for shipping to China if I want to send it back. They offer me a 40% refund and get to keep the set, which I can’t wear. Horrible business practices. Please read the reviews before you order anything. I didn’t 😞
Response from LavechicJan 30, 2026
We are very sorry to hear about your unpleasant shopping experience. 😔
We are always committed to providing our customers with products and services that meet their expectations. We have recorded your feedback and will immediately launch an investigation.
Regarding the refund and return process, we will review it and strive to provide you with a more reasonable solution. Thank you for your feedback; it helps us continuously improve. We hope to have the opportunity to show you our improvements in the future and provide you with satisfactory service.
SF
Silvana F.
SCAMMERS
SCAMMERS! STAY AWAY from these thieves! Fake products! Bad quality. Liars!
Linlin promised partial refund and disappeared after srnding her many emails. Boycot this page on Instagram and Facebook anyway you can and raise awareness!!!
Your reply below is also a SCAM. No refund was processed and it will never be, because you are THIEVES. I sent endless emails and no reply.
Shame on you! You are disgusting
Response from LavechicJan 30, 2026
Hello, thank you very much for providing this feedback. To efficiently verify your refund request, please send the relevant order number to our customer service email address: [email protected]. We will investigate and process your request as soon as possible. We sincerely apologize for any inconvenience this may have caused and thank you for helping us maintain a positive shopping environment.
MN
Mónica
I never received the dress
I never received the dress. I contacted them 3 times over the months and every time Lin Lin apologized and pretended to have sent it again. Then Lin Lin stopped answering.
6 months after I find this site and I realize it was all a scam.
Response from LavechicJan 29, 2026
We sincerely apologize for the terrible shopping experience you've had. We take your feedback very seriously. We have recorded your situation and will immediately launch an investigation to verify the details. If it is indeed our mistake that caused you not to receive the dress, we will resend it to you or process a full refund immediately, and take appropriate action against the responsible parties. We will also strengthen our logistics tracking and after-sales management to prevent similar problems from happening again. We apologize for the inconvenience and hope for your understanding.
DE
Deborah
I will never buy anything again from…
I will never buy anything again from LAVECHIC. they have terrible products and their return policy gets an F-. They negotiate % of return. They ask you to send pictures of the item with you wearing it in order to return it. THEY ARE THE WORST. WARNING DO NOT BUY FROM THEM!! THEY SHOULD GO OUT OF BUSINESS. THEY ARE A SCAM AND THEIR CLOTHES ARE NOT AS THEY APPEAR IN THE ADVERTISEMENTS.
Response from LavechicJan 26, 2026
Dear customer,
we are very sorry for your unpleasant shopping experience. We have carefully recorded your feedback.
Regarding product quality, we have always maintained strict standards, but this time we were unable to meet your expectations. We will immediately launch an investigation to check for issues in the production process.
Requesting photos of the product being worn was intended to more accurately assess its condition and avoid unnecessary disputes, but in practice, this may have caused inconvenience for customers like you. We will review and optimize this process to make it more user-friendly and convenient.
We are not scammers, and we would never want to betray the trust of any customer. We will follow up on your case, provide a satisfactory solution, and offer a complimentary coupon to compensate for the unpleasant experience.
We hope you will give us another chance. Our customer service is always ready to assist you. We apologize again and thank you for your feedback!
LL
Laura L.
Son unos timadores
Son unos timadores. Mandan un producto de calidad ínfima, que no se corresponde con las fotos de la web. Para devolverlo tienes que pagar los gastos de envío y todo son problemas.
TIMO
Response from LavechicJan 23, 2026
Estimado cliente: Lamentamos mucho su desagradable experiencia de compra. Entendemos que la discrepancia entre la calidad del producto y las imágenes en línea le haya decepcionado.
Por favor, envíe un correo electrónico a [email protected] para informarnos sobre la solución que desea. Procesaremos su solicitud lo antes posible y haremos todo lo posible por satisfacer sus necesidades razonables y garantizar su satisfacción. Le pedimos disculpas nuevamente por cualquier inconveniente ocasionado.
