LavaclothinLavaclothin is listed under Clothing & Underwear in Newark, Delaware.
Lavaclothin (lavaclothin.com) has 59 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Jeffrey G.
Customer service was great thanks for all the updates haven't received it yet
Response from LavaclothinOct 4, 2021
Hi Jeffrey, We are thrilled that you enjoy the experience. We work extremely hard to ensure that our customers have a positive experience with us. Thank you for selecting Lava Clothin! Please reach out to us anytime if you need any further assistance.
Lizzie E.
Please inform customers when items are out of stock right on the website. Also, please do not send shipping confirmation e-mails after cancelled and refunded orders. Thank you.
Response from LavaclothinSep 27, 2021
Hi Lizzie, We’re sorry to hear your experience with us hasn’t been the most positive, we will check on the issue to figure it out and give you a better experience in the future. Thank you for your time and understanding in this matter
Izen E.
Amazing customer service, these folks reply to emails and work stuff out. I wish all companies were like Lava!
Response from LavaclothinSep 27, 2021
Hi Izen, Thank you so much! We appreciate your feedback and are always happy to receive it. We can't wait to hear about more of your positive experiences and want to thank you for choosing Lava.
Will R.
Still waiting on order
Response from LavaclothinSep 20, 2021
Hi Will, I'm sorry to hear you haven't yet received your order. The item has shipped out for quite some time, and I also told a representative to contact and inform you of the status of your order. Please check your inbox and contact us if you have any questions.
shawn Y.
After waiting 3 months the shirt arrived. The shirt itself is of extremely low quality from loose threads to poor workmanship, the pattern isn't quite the same as the posted image. Wasn't worth the wait and most certainly wasn't worth the $60 I paid... Not impressed.
Response from LavaclothinSep 13, 2021
Hi Shawn, Thank you for your review! We’re sorry to hear your experience with us hasn’t been the most positive but you might misunderstand something here as the delivery time was delayed and the item arrived within 2 to 3 weeks, please check the information again. In addition, we always try to offer the best quality with an affordable price and it is disappointing to hear that it did not match your expectation. We will try to improve the service in the near future.
customer
Really poor- jumper came and was not what requested in addition when emailed for a replacement was told best can do is get 20% discount whilst acknowledging there were mistakes and it was wrong? Crazy
Response from LavaclothinSep 13, 2021
Hi Naylor, Thank you for your review! We’re sorry to hear your experience with us hasn’t been the most positive but we always try to offer the best quality at an affordable price and it is disappointing to hear that it did not match your expectation. We will try to improve the service in the near future.
Garry G.
They took my money off my card then wanted a picture of my credit card. Nobody sends pictures of credit card on internet. I am going to put this on social media as a warning to be aware of lava clothing
Response from LavaclothinAug 20, 2021
Hi Gary, Please keep in mind that for high-value orders, we only require a photo of you with your name and the last four numbers on your credit card, not the entire number set. Furthermore, we canceled the payment and issued a refund immediately after you refused to provide the information. You should check your credit card again. Thank you!
Chris H.
I ordered the Ferrari Hawaiian style shirt and it was delivered faster than expected and looks great!! I'll be purchasing more from Lavaclothin soon.
Response from LavaclothinAug 14, 2021
Hi Chris, Thank you very much for taking the time to write a review. We're thrilled you like the shirt ! Quality is unquestionably a standard that we strive for in all of our products, and we can't wait to provide you with many more great products in the future!
