Terri K.
They size the bracelet wrong.
The bracelet is too large. Included with your order is a card with directions on how to get a different bracelet. They obviously make the bracelet too large so you will have to reorder. They say they will refund my return bracelet - we’ll see how that goes. When they calculate the size of the bracelet, they don’t include the length of the clasps that hold the information tag.


