Ryan C.
I paid for a £200 airbnb gift card and…
I paid for a £200 airbnb gift card and after contacting customer support they told me that the gift card was redeemed at a specific time, even though the gift card recipient (my mother) had not even received the email from airbnb at that time. Please can someone from contact support contact me.
Response from Launch Gift CardsOct 16, 2023
Hello Ryan, Thank you for contacting Launch Gift Cards. The gift card for Susan Carolan was sent on Sept. 14, 2023 7:09 p.m. UTC. The gift card was opened and redeemed into an Airbnb account on Sept. 14, 2023, 7:19 p.m. UTC. Once a gift card has been redeemed into an account, we are unable to assist as we do not have access to user accounts or redemption balances. Airbnb Direct Support: +1 (844) 234-2500 https://www.airbnb.com/help Thank you, Launch Gift Cards




