LatinFlores.comLatinFlores.com: The largest online Flower Shop in Latin America. Same day flower delivery. Save on flowers and gifts for Latin America, Europe and USA.
LatinFlores.com (latinflores.com) has 574 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Home & Garden Services · Bloomington, Indiana
Excellent
Home & Garden Services · Prosper, Texas
Excellent
Home & Garden Services · Seattle, Washington
Excellent
Home & Garden Services · Los Angeles, CA
Excellent
574 approved reviews, newest moderated first
Chris
Anet and the team did a wonderful job. Their flowers and service were fantastic.
Response from LatinFlores.comJun 10, 2024
Dear Chris, Thank you for your comment, it helps us to offer a better quality service every time. Glad to serve you in a next opportunity. Sincerely, Quality and Customer Service Team, Latinflores.com
Natalia
Fue una estafa, realice mi pedido. No lo entregaron y lo unico que responden al solicitar la devolución es “Estamos verificando su solicitud, en unos minutos le proporcionamos la información solicitada por favor. ⏱️” llevan asi días. No pidan de este sitio
Response from LatinFlores.comMay 14, 2024
Estimada Natalia, Gracias por sus comentarios nos ayudan a mejorar nuestro servicio. Le comunicamos que el reembolso de su pedido fue realizado exitosamente. En cuanto al tema de "estafa" queremos aclararle que es cuando toman su dinero y simplemente desaparecen sin decir nada mucho menos dar respuesta, de nuestra parte siempre fue atendida en todo momento, que el proceso es un poco largo estamos trabajando en reducir los tiempos de espera para el Cliente. Un avez dicho lo antes mencionado le informamos que el dinero de la supuesta estafa de su parte fue devuelto a la misma forma que fue pagada. Gustosos de atenderle en una próxima oportunidad. Atentamente, Equipo de Calidad y Servicio al Cliente, Latinflores.com
Brigitte
Top service. If you change your mind they assist you with a different arrangement .very prompt. 10/10.
Response from LatinFlores.comApr 30, 2024
Dear Brigitte, Thank you for your comment, it helps us to offer a better quality service every time. Glad to serve you in a next opportunity. Sincerely, Quality and Customer Service Team, Latinflores.com
Stamatis
The only reason I am not giving it a lower than 3 stars rating, it's because of how fast the support replied to my question via email. The flowers were damaged and the delivery was not polite. EDIT: After talking again with the person that received the flowers, only 6 out of the 12 survived the delivery process and the branches were all dry. Edit: I cannot actually reply to your response, as there is no reply button and trustpilot does not allow email addresses to be typed here. City was Medellin, CO and email was stam.r****@gm***.com Another Edit: Today it seems they have send the flowers again, along with a box of chocolates, to the original recipient. Delivery was polite this time, all the flowers were in good shape. Changing it to 5 stars as it seems they have made right by their actions.
Response from LatinFlores.comApr 15, 2024
Dear Stamatis, Thank you for your comment, it helps us to offer a better quality service every time. Please can you tell us the email with which you made the purchase or the city and delivery date of your order to verify the issue? Sincerely, Quality and Customer Service Team, Latinflores.com Second Response: Dear Stamatis, Thank you for your comment, it helps us to offer a better quality service every time. Glad to serve you in a next opportunity. Sincerely, Quality and Customer Service Team, Latinflores.com
Claudia Muñoz D.
Todo muy amigable, y los productos de excelente calidad. Muy puntuales en la entrega.. Los recomiendo 100%😍😍
Response from LatinFlores.comApr 12, 2024
Estimada Claudia Muñoz Díaz, Gracias por su comentario, nos ayuda a ofrecer un servicio de mejor calidad en cada ocasión. Gustosos de atenderle en una próxima oportunidad. Atentamente, Equipo de Calidad y Servicio al Cliente, Latinflores.com
T. M.
Highly recommend! I ordered flowers and a cake to be delivered to my momma in Monterrey, NL for her birthday. Not only did they communicate with me the whole time but they sent me pictures once she had received her gifts!!! Will use again in the future and recommend to everyone I know. Gracias Latinflores.com
Response from LatinFlores.comApr 2, 2024
Dear T. Mora, Thank you for your comment, it helps us to offer a better quality service every time. Glad to serve you in a next opportunity. Sincerely, Quality and Customer Service Team, Latinflores.com
Mauricio R.
Good job 👏 👍 👌 🙌
Response from LatinFlores.comApr 2, 2024
Dear Mauricio Rodriguez, Thank you for your comment, it helps us to offer a better quality service every time. Glad to serve you in a next opportunity. Sincerely, Quality and Customer Service Team, Latinflores.com
Simon
Great service,
Response from LatinFlores.comMar 21, 2024
Dear Simon, Thank you for your comment, it helps us to offer a better quality service every time. Glad to serve you in a next opportunity. Sincerely,