Last Minute TravelReviews of lastminutetravel.com

I am missing my refund from the hotel. I've called Hotelbeds.com and the Hotel Milo directly. I tried calling you and it says the phone number is not working. Please help me!

I submitted a request to change my flight bookink and the request was manged after 8 days a few hours before takeoff, the plane I wanted to change to and the prices were very cheap when I submitted the request, but it was manged when the prices increased significantly

ho fissato un viaggio alle maldive tramite last minute, mi hanno fatto andare su un isola dove non puoi stare in costume da bagno, non puoi bere alcolici perchè mussulmana, non hanno pagato il soggiorno per un loro disguido e tutti i giorni il proprietario dell'alloggio mi chiedeva i soldi, alla fine ho pagato doppio per il soggiorno e forse mi rimborseranno. L'anno scorso sono partito da Firenze per andare a Creta con viaggio aereo, hotel e auto a noleggio avendo pagato tutto con grande anticipo e alle 6,30 all'areoporto di roma i primi di agosto scopro che il mio volo non esisteva e che cipro airwais non vola su fiumicino, vacanze saltate ed ancora non ho ricevuto il rimborso, il mio avvocato ha scritto ma essendo last minute in svizzera non rispondono e non intervengono a tutela dei loro clienti. Attenti non usare questo sito è fatto apposta per non rispondere e indennizzare i clienti, io lo abbandono dopo tanti anni di utilizzo.

Shame that big companies with valid registered IDs are allowed to be a scam. Banks should blacklist them for any transactions going to the merchant . They just take the money and never pay the airlines . Airlines just get to know a booking id which is incomplete as they never got money . Pathetic . Business model has been shaped to loot people. The company should be blacklisted in the interest of people who can’t go through such stressful experience

Changement de vols sans prévenir du coup rachat de billet à nos frais , et en attente de remboursement depuis 2 ans , le service client ne fait strictement rien à part répéter la mème choses

The worse state agent , dishonest and very manipulative , I had very bad experience with them regarding the refund for a cancelled flight . They should not be allowed to work as a state agent and the Authority needs to act and investigate the Company . I will forward my written complain to ombudsman's input as the company should be on black list and to avoid the rest of the customers to have my bad experience in the future .

Do not use lastminute.com for anything! The company is a total rip off . For a return ticket I called many times regardless many problems which they did not resolve. Nothing of the additional services I paid was done. I waited for a single request for days. My info on my first flight was not correct and called 10 times just to fix it and at the end I did it myself. They told me they cannot make my online booking although I paid them for that and will refund me within days -3 weeks later I still wait for this refund. I tried to cancel my second flight so I buy ticket myself but I was told that only my taxes will be returned, then I told them to change my flight and the charges they asked me for were more then if I buy a new ticket so I again ask them to cancel my flight. And guess what this time they told me even the taxes are not refundable . They should be banned and charged as crooks. Such companies should be controlled in some way . DO NOT USE THEM !THEY ARE A SCAM!

Two recent negative experiences with this flight search engine: 1. I booked a joint Wizzair/Ryanair flight from Moscow to London with a stopover in Budapest for 11 January through Lastminute/Kiwi. The Ryanair leg from Budapest to London was cancelled without any reason. Lastminute/Kiwi gave me the option of asking for a refund, which I did. However, they only only now informed me that Wizzair won't refund me while asking for a refund from Ryanair was made very complicated by Ryanair (deliberately I think). In the end I managed the latter but don't ask me how I did it. Still, I can forget about my money for the Wizzair part of the flight. It is unacceptable that Lastminute/Kiwi does not fully compensate me. 2. I booked a Pobeda flight in Russia from Moscow to Volgograd through Lastminute. The confirmation email from Lastminute said that I should check in online and that there would be extra costs (without specifying them) for checking in at the airport. When I tried to check in online at Pobeda I was all of a sudden confronted with an extra cost of 50 pounds (5000 rubles) for "services". We called Pobeda and it turned out that checking in at the airport will be for free, so Lastminute gave me wrong information. It's a pity, I've used Lastminute the last years but these examples of horrific service mean that I now have to say goodbye to them. The avalanche of negative reviews on Trustpilot only confirms me in this choice.