Last Minute TravelReviews of lastminutetravel.com

This company made it nearly impossible to cancel a reservation. My first and last time using their service I accidentally booked the room for the wrong date. When I returned home from my trip I attempted to email them to cancel my reservation after sitting on hold for 30 minutes on my lunch break at work. I never received a return email. I called today on my day off to again attempt to cancel my reservation. I was placed on hold for 45 minutes. When they answered they requested the last four digits of the credit card used for the reservation which I didn't have because it was my friend's card. I had to hang up and wait on hold for an additional 30 minutes and when I finally spoke to a representative they told me I was within penalty of the reservation because it was less than 24 hours of the reservation and nothing could be done. Now I am out $130 and I will never use this company again.

Worst travel company EVER. They are poorly available to help. Once I had a problem when they changed my flight so I couldn't get to my connection flight, I asked them for a refund cause i didn't accept the new schedule and they took 3 weeks to answer me, after me calling them 10 times to all the call centers in the world, writing them 5 emails, they finally answered me that they will refund me A PART of my flight AND they haven't done it yet... DO NOT buy with them

j'ai réserver pour Istanbul pour le 02/11/2015 j'ai eu la Confiramtion par mail hors que j'ai eu un probléme avec le consulat turque donc c'est impossible de partir pour le 02 j'appel le service client il me confirme que c'est possible de faire une modification mais qu'il aurait des frais je répond que je suis d'accord;ils m'éxplique que j'aurais un mail de devis dans les 24h chose qui n'est jamais arriver jusqu'a que j'harcele le service aujourd'hui il m'envoi un mail contenant un refus de modification ils me sortent comme raison la compagnie qui n'accepte pas donc j'appel la compagnie ils me disent de voir avec l'agence c'est a dire last minute! je rappelle ceci ils peuvent rien faire donc la je suis perdante d'une somme de 835 euros pas de voyage de noce pas de remboursement on est tres mal moi et mon mari on est un jeune couple qui essaye d'avoir un plaisir avec ce qu'on peut c'est decevant ,lundi 02 novembre va etre un cauchemard pour nous on pourra pas voyager quoi qu 'il ce passe!!!! renseigner vous bien avant de réserver sur des site pas chere je suis decu!

many hotels with good rates, when you try to book, the system is not working, or is not accepting the cc, also the second cc is refused. waist of time.