Last Minute TravelReviews of lastminutetravel.com

Bonjour a tous, je souhaite dénoncer les façons de faire de last minute ayant eu une mauvaise expérience avec eux. J'avais réservé un voyage en tout inclus pour la république dominicaine et au moment d'embarquer, on me demande l'ESTA, document que je n'avais pas car par au courant, nous n'avons donc pas pu embarquer, mais avons vu avec la compagnie aérienne pour décaler le vol de 2 jours, ce que nous avons fait en ayant pris soin avant de vérifier auprès de last minute que nous gardions le bénéfice de l'hotel et du transfert, ils nous ont alors répondu à ce moment précis que c'était ok et que nous devions repayer uniquement les billets d'avion ... Seulement en fin de journée, nous avons appris que nous avions tout perdu et qu'il fallait également repayer l'hôtel et le transfert ... Alors qu'il s'agissait seulement d'un retard et non d'une annulation ... Il suffisait à last minute de téléphoner aux deux établissements afin de résoudre le problème, mais sans succès, ils ont refusé de le faire en nous disant qu'ils n'étaient pas habilité à gérer ce genre de problème, pourtant l'hôtel nous a dit que s'ils les appelait, ils pourraient nous maintenir notre hébergement ... Nous avons tout perdu dans cette histoire, à cause du laxisme de cet organisme, c'est pourquoi je vous déconseille fortement de passer par eux pour votre voyage si vous ne voulez pas avoir de mauvaises surprises ...

I booked the Travelodge via Last Minute Travel on July 17th; however, when I showed up with my niece they had overbooked and could not accommodate us. They agreed to cancel and refund us. After a couple of weeks, I followed up with Travelodge who claimed that since I booked with a 3rd party, I had to take it up with Last Minute Travel. I contacted them, it took them a week to get back to me and said that the booking is nonrefundable. I took it up with Chase Shappire to dispute the charges and they found it valid. What kind of scam is this?

absolut nicht zu empfehlen!!!! unfreundlich, unhöflich!!!! l limitiert gutscheindauer auf 1 jahr obwohl es ein oberstgerichtliches erkenntnis gibt welches das verbietet......

I will never use this website again I used it to book a a hotel they charged me $277 and I also got hit with that $8.62 International fee charge. I get to the hotel and they tell me that the total was only 219. I've made numerous attempts to try and contact last minute travel to no avail. I also had issues with the room I stayed in and because last minute travel uses their virtual credit card and not mine I am unable to get a refund for the room that was messed up. This was a horrible experience and I would not advise anyone to ever use this site it's a rip-off and in my opinion a scam now I am trying to fight with the bank to get them to give me the difference from what I was charged and the actual price of the room

Last minute m'ont complètement mené en bateau ca fait huit jours que votre service répète toujours les mêmes réponses nous sommes désolés mais on voit voir ce que on peut faire....Bla Bla Bla Suite à votre appel, nous vous confirmons que votre dossier est en cours de traitement. Nous vous répondrons dès que possible.

Made reservation and with in 5 mins it had been cancelled I called to look into it and they said money was refunded but than someone told me they couldn't refund it. They also had told me that there had been unverifiable info with my card and what I had put on the website which was incorrect, went thru 4-5 representatives and none of them did not in any way to try to help me , got nothing but run around I was transferred to accounting and than once again no help hadn't even finished my conversation than was put on hold than next thing I know I'm being transferred in to someone else. Needless to say going thru this mess and trying to take care of it took me about 3 hours and nothing was resolved. I called my bank and they told me there's no reason the reservation should have got cancelled or have any info that was unverifiable, I had funds in my account and all my info was good with my bank but they still had no explanation that even made since. Nothing ever did get resolved. They clearly didn't seem to care that this issue get resolved. Following up with bank to make sure funds are back into my account but as of rn nothing has been refunded back on my card. So be very careful when booking with this website I wouldn't recommended it.

I accidentally booked a return flight for 1 month and 3 days after the outbound instead of 3 days later. I realised within 2 minutes and phoned them. They said technically it couldn't be changed, but they would ask the airline and call me back. They didn't call. Three days later they emailed saying sorry, the airline refused to change the date. COMPLETE LIE. I had phoned the airline myself an hour after I phoned Last Minute, and the airline understood and changed the date, charging only the difference in fare and waiving the amendment fee. I will never ever use Last Minute again - I'll always use the airline direct in future.

We had a room booked in Orlando. When we got to the hotel they said LMT overbooked the rooms and they didn't have on available. I called LMT. The first person said the hotel had to fix it. The hotel said LMT had to. The next person I called said LMT would put me somewhere else. Two hours, and multiple calls later and no one did anything. I've never experienced anything like this. I had to find another, crappier room down the street (amazing LMT couldn't find it) that I paid twice as much for while my family slept in the car for hours. What a way to end a great day at Disney. If you want any confidence in your reservation don't go with these guys.