Declan
Shocking service and cannot get anyone…
Shocking service and cannot get anyone to do anything in customer service. Given a part refund, now in debt because I’m waiting on £1500

Simple and secure bookings for trips in the last minute or far in advance. Last Minute Travel is the leading website for airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions with trusted services in 13 languages.
Last Minute Travel (lastminutetravel.com) has 188 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Showing 172 reviews with 1 star · Clear filters
Declan
Shocking service and cannot get anyone to do anything in customer service. Given a part refund, now in debt because I’m waiting on £1500
Laurent
They booked me in a hotel that didn't have any rooms. I had to find another hotel. They never reimbursed me. They basically just stole my money.
Kathleen S.
wish I had read the reviews before I booked my flight with them I purchased flexible tickets but when i had to change my date they want nearly the same amount again that I paid for the tickets in the first place, lost nearly £200 to fly from Manchester to Southampton this company should be band from trading stay well away so now i am going to request a refund but I have a feeling its a waste of time
Nick B.
Joke of a company. Shocking. Still waiting for a refund a year later
Naresh R.
DO NOT USE THIS WEBSITE/COMPANY!!!! I recently booked a hotel through them and when I landed there the hotel could not find my reservation. No one even bothers to return emails/calls (even if they pick up).
Sarah L.
I have been trying to get hold of LM.com for two months. They changed my flights by a whole 24 hours. I go online to send a cancellation request, it refers me back to online or my app. But yet again when I try to amend or cancel they tell me to call. I have referred to resolver, I have tried every online social media portal. I am getting no where! I just want to be able to try and email or speak to someone.
Victor B.
Never use their service. Still waiting for a refund from April 2020. They won't pick up the phone and no way to contact them through email. Thieves.
Kira
Disgraceful customer service, requiring a premium number for any contacts. Regret booking accommodation from this service...