LastaforestReviews of lastaforest.com

Will never deal with this company ever. I’m a coffee enthusiast and my order of a portafilter from them which states on their description that it fits my gaggia classic pro was indeed doesn’t fit at all and was way too big. I asked for a full refund including return shipping since this is not in any shape or form my fault. And yes this product comes from china and shipping it back to them is $50+ from US. If i can give zero stars i would. They lost my business forever.

Wrong item was send and to returning is big problem with your company, no body responding, no choice where to return. Now have to deal with the credit company.

Fraudulent distributor! I spent $200 on Titan distributor and temper set. Turns out the distributor and temper set was the wrong size so reached out and arranged a return (their return address is in Hongkong). I paid for international postage with tracking. Tracking info showed the item was received by them over a month ago, but after multiple emails following up about the refund they stopped replying me and I'm yet to receive the refund worth $200!

I placed an order on March 17. After almost a week without any updates, I contacted the seller to request tracking information. They apologized for the delay and provided a tracking number—but it doesn’t show any movement or valid status. It’s now March 28, and despite multiple follow-up emails requesting a refund, they continue to avoid the issue and refuse to return my money. At this point, it feels like have been scammed.

i am extremely disappointed with the delay in my order. There has been no proper update or explanation, which is completely unacceptable. The lack of professionalism and communication has made this a frustrating experience. I expected much better service, but this has been nothing but a disappointment.

Be aware that not everything on the websites is true. For example, duty and VAT are not prepaid when imported into the EU. The websites, however, state otherwise: it says that all extra fees, including duties, are prepaid. But that is a LIE. Shipping takes aaages, in my case almost a month. Horrible customer care. I complained several times about the extra expenses, but I haven't received a response at all…. They communicate only when you want to buy something. Also be aware that this websites offers money back for positive reviews here... So i would not trust 100% all the reviews here... On the positive notes, the products i bought work without any issues…

This Website is Scam! Don’t buy there! We are waiting over one month for our delivery. Not a single new notification after Chinese new year. Not even a respond to our email from the costumer service. We are really afraid. Don’t order there ..!

I recently made a purchase with Lastaforest for 200 dollars, I ended up having a very bad headache with a product that was defective, they simply ignored all my emails as a customer who had a request for a defective product they didn't respond to emails for days, and when I threatened to expose it on the internet they responded after almost 20 days that I start trying to contact them, but they have only offered 30% of the product's value as a refund, which according to the law and my right as a consumer is wrong, they should send me a new product without defects or return it to me. 100% refund, On their own website they say that they are fully responsible for defective products and incorrect shipping, but now that I needed it they escape responsibility, they are not a serious company, and they also have 5 stars on their website in the main feedbacks because they are purchased with a refund of 5% of the purchase price, is a bad character and malicious company that cheats on consumers.