MB, S.
Amazing customer service
I had issues with the portafilter basket that shipped with the naked portafilter, and their customer service team was very responsive and helpful in resolving the issue. They ultimately had to send me a new filter basket, which took a while (about a month in total). That said, every time I emailed them asking for status, they replied quickly with a detailed answer. I would gladly buy from them again. Best of all, the blue resin-handled portafilter they supplied is beautiful and extremely well made.



