lasfit.comReviews of lasfit.com

Response from lasfit.comFeb 8, 2026

Hello Sue, We sincerely apologize for the frustrating experience you’ve had with your return request—this is not the level of service we strive to provide at Lasfit, and we take your feedback very seriously. Lasfit always stands behind our products: if the LED lights purchased for your Toyota truck are not a proper fit, we will absolutely offer a full refund or a replacement as a solution for you. At this time, our team has not been able to locate your order details or associated email address in our system, which has prevented us from following up with you promptly. To resolve this for you right away, please send an email directly to our customer support email: [email protected]. Our team will reply to you immediately and assist with your return process step by step until the issue is fully solved. Lasfit is committed to delivering reliable quality and attentive after-sales support for every customer and every purchase. Our support team is always on hand to assist with any questions, fit issues or after-sales needs you may have, and we will always follow through on our commitment to stand behind our products. We look forward to hearing from the customer and resolving this matter quickly!

Response from lasfit.comFeb 8, 2026

Hello Tami, We sincerely apologize for the trouble the tail light bulb issue has caused you with your 1999 GMC Sierra 1500, and we appreciate you being a loyal Lasfit customer who has chosen our bulbs for multiple vehicles. Lasfit always stands behind our products—we will absolutely send you replacement bulbs for the faulty tail lights to resolve this issue. However our team has not been able to locate your order information in our system so far, which has prevented us from processing your warranty replacement promptly. To get this sorted out for you right away, please send an email directly to our customer support email: [email protected]. Our team will reply to you immediately and arrange the replacement shipment for you without delay. Lasfit values every customer and takes all product and warranty concerns seriously. We are dedicated to providing reliable after-sales support and honoring our product warranties for all our customers. We look forward to hearing from you and resolving this matter for you quickly!

Response from lasfit.comMay 30, 2025

Hello Jim, We are truly sorry to hear about the frustration you have encountered. Here we would like to explain what has been going on: On May 12, you placed an order our our website. Unfortunately the product you purchased is out of stock, so we immediately sent an email to you and check if you wanted to cancel the order or wait for the stock to be replenished. Since we didn't receive a response from you, we sent the second email on May 16. On May 19, we replied to your email as soon as we saw your inquiry, but we still haven't heard back from you. It seems that all the emails we sent didn't go through. We apologize for any inconvenience this may cause you. We will look into why the emails didn't reach you and thank you very much for your feedback. We have canceled the order and issued the refund. Once the stock arrives, we will email you again and provide a significant discount for you to reorder. Lasfit would never receive payment from a customer without shipping the products. For the telephone customer support, the office hours are Monday~Friday 9:00 am~5:30 pm (PST), and we might miss your phone call when we were out of office. Once again, we sincerely apologize for the inconvenience and frustration you have experienced. If there is anything you'd like us to assist you with, we'll be glad to help you! Thank you for your understanding and patience. Lasfit Customer Support Team

Response from lasfit.comMay 26, 2025

Hello Jarred, Thank you for sharing your experience. We are truly sorry to hear that you have encountered issues with our LED lights and customer service. At Lasfit, we take our warranty commitments very seriously and always stand behind our products. If there was a misunderstanding or failure on our part to honor the warranty, we want to rectify this immediately. We're unable to find any information through the name Jarred. So please reach out to us directly at [email protected] or leave your email here so we can contact you, and we will work with you to resolve this issue promptly. We value your feedback and are dedicated to improving our products and services, looking forward to resolving this issue to your satisfaction and demonstrating our commitment to our customers. Lasfit Customer Support Team