Kishlay
Fraud company
Extremely disappointing and unacceptable customer service. I would strongly advise potential buyers to think carefully before purchasing from this company. I paid approximately £400 for a product, only to find that the company has suddenly discontinued support for it. Having invested such a significant amount of money, I find it extremely frustrating and disappointing that the product may no longer receive the support customers reasonably expect. How can a company justify charging customers a premium price for a product and then withdrawing support without adequate consideration for existing customers? This raises serious questions about its commitment to customer satisfaction, product longevity and after-sales service. Customers deserve transparency, accountability and continued support for the products they purchase. Spending £400 should not leave a customer feeling abandoned when the company decides to change its support policy. Based on my experience, I would urge prospective buyers to carefully consider the company’s after-sales support and long-term commitment before spending their hard-earned money. A company’s responsibility to its customers should not end the moment a sale is completed.
Response from LaresarOct 12, 2026
ear Customer, We are sorry to hear about your disappointment and understand your concerns regarding product support. Our products are covered by a warranty period, and unfortunately, as your purchase was made in 2023 and is outside the warranty period, we are unable to offer a free repair service. If you would still like to continue using the product, we recommend contacting a trusted local repair shop, as they may be able to inspect and repair the unit. We appreciate your feedback regarding long-term product support and will continue working to improve our products and services. Best regards, Laresar