Joshua
Honestly, Better Than Nothing
Honestly, I bought this to replace the original battery in my HP Omen. I first had the notebook built in 2018. Had the original battery for ~5 years. Battery got drained overtime in less than 30 seconds. I installed this battery and full charged it once it was installed. I was on it running Windows Update and doing a quick scan with Windows Defender. Battery went from 96% to 61% in about 20 minutes. Setting was on "Balanced". Granted, lasted a longer than the original so it's better than nothing, but not overly thrilled with it. It was scheduled to be delivered Monday, November 27, 2023, but didn't arrive until the next day. With the cold weather (30 degrees or lower) during the week I'm sure it didn't help the battery life. That being said I cannot give more than 3 stars.
Response from LaptopbatterydirectJan 23, 2024
Dear Customer I appreciate your detailed feedback about your experience with the replacement battery for your HP Omen. It's unfortunate to hear that the new battery didn't meet your expectations in terms of performance and that there were delays in the delivery. Cold weather can indeed affect battery performance, but the significant drop in percentage during your usage raises concerns. If you haven't already, I recommend contacting the customer support of the our company from which you purchased the battery. we may be able to assist, offer a replacement, or address any concerns you have. Thank you for sharing your experience, and I hope the situation can be resolved to your satisfaction. If you have any further questions or if there's anything else I can assist you with, please let me know. If you provide more details about the battery and where you purchased it, I can offer more specific guidance. Best regards, laptopbatterydirect.net Team