ZHEKO Z.
great communication
great communication, fast refund due to out of stock item.
Laptop battery shop : laptop batteries camcorder batteries camera batteries battery charger laptop ac adapters laptop dc adapters wholesale & retail, 13+ years
Laptop Battery Shop (laptop-battery-shop.com) has 441 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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441 approved reviews, newest moderated first
ZHEKO Z.
great communication, fast refund due to out of stock item.
Jojo
Thank you Laptop Battery Shop when you save the day when i saw the battery i am desperately looking for. Keep it up.
Bernardo A. R.
Very happy with customer support, Amy helped with all my questions and the processing of my order. 10/10 service
Response from Laptop Battery ShopSep 21, 2020
We have been working hard to improve our ability, in order to let customers enjoy higher quality service.Thank you for your recognition of our service. Any problems, please email to us.We usually get back to you within 24 hours.
Shy H.
Although, Laptop Battery Shop was not able to ship the battery to my location due to the pandemic, Ms. Amy was very professional, kind and helpful. She answered all my questions and explained the situation with the shipment. She also responded very quickly via email and refunded me immediately. Great customer service! Will hopefully be able to order a battery from them once we are allowed to.
Response from Laptop Battery ShopSep 21, 2020
We are really sorry that due to the outbreak, the channel to transport the package to some islands in the United States has not been restored, so we cannot deliver the package.Thank you very much for your understanding. Hope we can cooperate in the future.
William L.
My laptop battery was on the fritz and Laptop Battery Shop had the best pricing. Quick to respond to customer service inquiries. Thanks for your help!
Breezy
I am so grateful, I was able to find the battery I needed it is an Internal battery for a Dell Inspion PC/Tablet All in One. I leave it plugged in all the time so it will eat up a battery in a couple of years. I have also replaced it once. This is the second internal Battery for it. I was good with the shipping time Grateful for them having the battery nobody else had. Pricing was also really good with free shipping. Thank You
Dean O.
I purchased an MSI battery replacement on the 16th, the shipment was the day after which is impressive taking into consideration the COVID-19 situation. The shipment was very long, about 3 weeks so don't expect it to be fast. The tracking is very lacking and not informative. BUT! I the costumer service is on another level! I had Amy which was so kind, extremely responsive - she didn't ignored any email and even helped me to track the package and stated that if a problem will accoure I'll get my money back. Highly suggested if you can wait that long for a battery. The service is the strong point!
Response from Laptop Battery ShopSep 21, 2020
We usually send out the goods within 48 hours, because your destination is Israel, so the transport time is a little bit longer.Thank you for understanding.
CJ W.
Finally! A battery website that delivers. So I have an HP Pavilion model #: 15-ay009dx that is a few years old but works fine...save for the battery of course. 2 years ago I had ordered a replacement battery from Amazon (mine died, just crapped out after so many years, which we all know happens). I ordered using the "replace with part xxxxxx" sticker on the original HP battery to determine which one to buy. I bought it, and even though it technically "fit" my laptop I didn't understand why this brand new replacement battery wouldn't charge above 75%. Ever. Out of the box brand new it seemed to only charge up to a certain point. Over the past 2 years I've noticed it's slowly been getting worse; this past month it not even charging to 50%. So I did some research. Turns out, it was the wrong replacement battery to begin with! My specific battery - the original - had a different voltage than the replacement from Amazon and that's what was affecting it. I started reading and trying to find the battery with the specific part number AND voltage that my original had (because the two are very similar but NOT interchangeable), but ALL of the ones currently listed on Amazon are mislabeled or no good (how do I know not good? I bought one with the correct specs and voltage "used - very good" and it was DOA). I got so frustrated. But I kept searching for this rare unicorn of a battery. And then after seeing a few "scam" sites with terrible reviews here on TrustPilot I found this website. Hallelujah! Look. It's no secret, all this stuff is manufactured in China or Hong Kong. But it was actually nice to find a website and company that had the battery with the very specific specs I needed - and brand NEW! - in stock. And free shipping???And they actually have "Contact Us" info on their site. And they have warehouses in several different countries to ease the hassle of shipping. And they have a pretty thorough, spec heavy website. So, I tried it. Waiting with baited breath to write a 1 star review as you would about every other scam website selling laptop accessories. But it isn't. And I haven't. Because this is by far the best, most reliable laptop battery/accessory site that isn't Amazon I've come across. It took 8 business days via FedEx to get here from California - four states over. But I'm not fussy. I was fine with waiting if it meant I would receive the correct battery. And hallelujah! It works great! Fits my laptop, charges properly. THANK YOU Laptop-Battery-Shop.com!!
Response from Laptop Battery ShopSep 9, 2020
Thank you very much for your recognition of our website.Our batteries have a one-year warranty. If you have any problem with the batteries, please feel free to contact us.Looking forward to our cooperation again.Best regards