Lap of LoveReviews of lapoflove.com

The vet was in a hurry and it showed. It made me, my daughter, and my pet very wary. She said the right things but poking her in the eye 3-4 times to prove she had no “blink reflex” was heart shattering. She kept trying to make it go faster and started doing things before we were ready. It was discomforting at best and rude at the worst. The woman that answered the phone was extremely polite and genuinely sorry for our baby. She’s the one that sold me. The vet acted like she was late for a lunch date and took it out on my Lovey kitty. She did too much to her while she was “sleeping” and it made me angry. I felt rushed to say goodbye and I’ll never forgive her for that. The things that came after were genuinely lovely and I had a hard time wrapping my head around the vet’s negativity in the center with the other two area’s positivity. It didn’t even match what I was told what would happen. I’ll refer your company to NOBODY. It’s taken me this long to be able to even type about it. I do not remember the exact date. I have only guessed. It is a date I do not want to ever remember. Sincerely, Bonnie M.

I had to make the painful decision to end my dogs suffering and was referred to lap of love by a friend who had used them. It was suggested I use a specific doctor and I had forgotten her name and was scheduled with Dr Suzanne. While she was very nice, I felt very rushed- almost as if I was supposed to not take my time with my dog before never seeing, touching, and interacting with him again. Right before the final injection was administered, the Dr twice said "let me know when you're ready" That alone made me feel as if I was taking too long I thought I was going to be left alone with him for a few minutes just for some privacy and instead the doctor went out to the car and came right back in with the stretcher. I instantly felt as though I was supposed to help get him on there so she could leave. I spent a few seconds with him as he was in the back of the vehicle while the doctor stood directly behind me making me feel pressured to get out of the way so the door could be closed. I was asked if there were any courtesy phone calls that could be made and relayed the name of my vet and I can only assume that the call was not made as the vet has now emailed me to remind me of my deceased dogs wellness exam appointment that needs to be scheduled. I regret that I did not do my research on the different options out there for in home euthanasia as this was not a good experience for having paid a lot of money. I feel as though it should have been smoother and more peaceful and it was not.