Michael R.
Horrible Process
To begin with, their network is very limited. I live in Houston, with the largest medical center in the world and they don't have a single cardiologist in their network. I have to fly to Orlando for 15 minute office visits and the procedure itself. The communication with their healthcare advocates are horrible and I've had several for one procedure. They never responded to any of my emails and when you call, you never get the same person. The travel arrangement process is very difficult. When I asked to speak to a supervisor, the supervisor Alexis, wouldn't listen to my concerns and refused to talk to me.