Langley Federal Credit UnionReviews of langleyfcu.org

I bought a new vehicle, the dealer financed it through Langley. I wasted close to two hours of my time just trying to get the information I need to make my payments!!! Over an hour on the phone, mostly on hold and pushing buttons just to talk to a human. The girl was terrific, she gave me my account number and the info I needed. When I tried to sign into my account on line, I was told "credit card" numbers not allowed!! More time wasted trying to find out what my member number was!! If they would have mailed my information I would have spent 30 seconds opening my mail instead of 2 hours trying to get my information by phone or online. Do they not realize a lot of people, especially older folks have no idea how to "bank online" Lesson learned!! A Langley loan will NEVER happen again

Very bad customer service. They are charging you extra and claiming that you don't have insurance even if you provide them proof of insurance they will ask you to call a 3rd party company to verify it and it will be hours before they can give you a good answer for a simple question. I will NEVER EVER WORK WITH THEM AGAIN

Langley Federal Credit Union is an unethical, aggressive, and poorly run company. Stay away from this awful lender.

Langley is definitely the go to bank in my area. They are always so helpful and friendly and sometimes have specials that are fantastic.