Landmark Home WarrantyReviews of landmarkhw.com

Only claim I had with them over 5 years was for a front load washer door that wouldn't close, likely due to worn hinges. Landmark turned it down saying it was "cosmetic". I appealed because a front loader washer is completely non functional if you can't securely close the door. They adamantly refused to budge. So after that experience I was keeping an eye out for a better warranty company and today I think I found one. Calling Landmark is a joke, their phone tree lacks a number for my issue. I finally got thru and canceled the contract. Hooray! UPDATE : I got rid of Landmark on 4 properties and switched to Choice Home Warranty. Time will tell if that was a good move or not. But their refusal to fix a front loading washer was the deal breaker.

They have very few service providers, so you end up spending hours on the phone with them to try to find someone in your area. They often assign me to a provider, only to be told by that plumber, electrician, or appliance repair person either that 1) they don't work in our area and/or 2) that they no longer work with Landmark because they are so difficult to get paid and work for. Landmark often refuses to pay for things that should be covered and is all around a huge headache. Save yourself the time and money and go with another warranty company.

I have had landmark for 15 months. In total i have had 4 plumbing claims..all fixed within 2-3 days of opening a claim. HVAC unit claim opened...the heat is working intermittenly. Their contractor wrote up problem with compressor and txv switch. I have had this unit serviced 5 times its less than 10 years old...including this summer and landmark is denying any repairs because of sort of secondary damage?? They look for any reason to decline an expensive repair.