LandlordStationReviews of landlordstation.com

Response from LandlordStationFeb 9, 2017

Hello, Elizabeth! It's great to hear that you enjoy using our services, but I'm sorry to hear that you had some trouble with this last report. There is no central database for criminal records, so we do rely on what is provided by local databases. Laws differ from state to state and sometimes from county to county on how much information they will provide, so sometimes this can limit what is returned on the report. We would be more than happy to follow up on this for you if you wouldn't mind reaching out to us at [email protected] to let us know which report you're referring to. We can reach out to Trans Union and they can usually provide us with why it did not show on the report. Thank you!

Response from LandlordStationFeb 8, 2017

Hello Robin! You are welcome to reach out to us at 866 613 7773 with any questions that you may have during business hours. If it's outside of business hours you are welcome to leave us a voicemail or to send us an email at [email protected] and we'd be happy to help you!

Response from LandlordStationFeb 1, 2017

We're sorry to hear that you've had some trouble, Daniel. Tri-merge (three party reports) are legally not possible to run without detailed credentialing of the landlord or property manager which does not generally benefit our user base. On the customer service front, our records show that we received 1 voicemail from you Thursday at 3:22PM and that we called you back less than 30 minutes later. It looks like we were not able to connect with you, but a detailed voicemail was left. I'm afraid we did not hear back from you. We are always happy to help in any way that we can. During business hours you may reach us at at 866-613-7773 or on the live chat found at www.landlordstation.com You may also send us an email at any time at [email protected] Please let us know if we can answer any questions that you may have.