LandlordStationReviews of landlordstation.com

Response from LandlordStationMay 25, 2018

Hi Debbie! I do show that we've received a couple of calls from that phone number that you provided and that that the call was returned on Wednesday afternoon. We couldn't make contact with the account holder, so a message was left for him. I'm afraid that we have not received a call back since then, but we'd be happy to help you with any questions that you may have. We have three points of contact to reach our customer service department. You may call us at 866.613.7773. We do have limited phone support, but these calls are typically returned within 24 hours during the business week. You may also reach out via our live chat at www.landlordstation.com or by email at [email protected] Emails are typically returned within the hour if it is within business hours. I do not show that we've heard from anyone linked to your account after the voicemail was left.

Response from LandlordStationMay 24, 2018

Hi, Dan. I'm sorry that you were unhappy with your experience. We are set up for the individual that places the order to be responsible for payment. I'm afraid that we cannot charge your applicant and then provide the report to you. We only receive permission to provide the report to the account holder. I show that our customer service department spoke to you earlier this month when you reached out to ask about the payments, but I don't show that we've received any requests for further information on the reports themselves. We would be more than happy to walk through those reports with you if anything is unclear. You may reach out via our email at [email protected], through our livechat at www.landlordstation.com, or by calling 866.613.7773