Virtal GuitarReviews of lajerrio.com

At least most of you received a ring, I never received the ring ordered- paid charge card, lied to about someone signed for it, which never happen-I read where some talked with a real person-no one ever called me- I still don't have a ring-ordered 10/24/2017-it is 11/16/2017-and when they do respond it is as it your fault that you don't have your promised merchandise in 2-5 business days- delivery-date given 11/03/2017-11/16/2017 still no ring but they have my money- plan to take this matter further

When I received my ring, I found the ring was a little too big and kept sliding. When I contacted the company, the refused to accept a return. They said it was the size I ordered and that there was nothing wrong with the ring. When I pressed them further about the 30 day hassle free return policy, they claimed that my ring was custom. It had no engraving and there was no additional fee for a 6.5 size. After 15 emails over a week, they still insist there is nothing wrong with it and it does not matter that I am not happy with the ring. Their 30 day hassle free return policy is not true at all. I am extremely disappointed in their total lack of customer service.

I paid $20 for 2-5 day shipping and when I chatted with there reps I was told I would have my rings by Nov 1, 2017.. very disappointed I feel like I got ripped off... what’s the point of paying extra for shipping when ur not going to get it by the time they say

My experience with Lajerrio was horrible When I received the product I was not satisfied with it.I contacted them 3 times by email and it felt like I was talking to google translate. They would stop replying in the middle of conversation and reply back every other day. Even though on their website it says "That is why we offer an easy, hassle-free 30-day return policy. If you are not completely satisfied with your purchase you may return it for a refund (minus any shipping and/or gift packaging charges, if any) within 30 days of the delivery date." My product had not been worn or touched, everything was as it came. I would not recommend wasting your money on something of poor quality and horrible customer service.