Virtal GuitarReviews of lajerrio.com

Purchased a ring, took over 2 weeks to receive. The ring cannot be worn b/c of the side stones scratching the insides of my fingers. Website shows "easy 30 day returns," yet they are not easy AT ALL. Have been going back & forth w/ customer service for almost 2 more weeks now with no resolution. They will not send me the information to return the ring and keep telling me that worn jewelry cannot be returned. How would I know there was a defect without putting it on my finger? It's ridiculous & I will never order from them again. Update- I had to go through PayPal and file a dispute, and they refused to respond to the dispute. Thankfully PayPal issued me a refund.

HI WONDERING IF SOMEONE COULD GIVE ME ADVICE ? I JUST GOT MY LAJJERIO RECIEPT SAYING THEY WOULD EMAIL ME A TRACKING FOR RINGS I JUST BOUGHT DOES ANYONE KNOW HOW LONG THAT TAKES? I DONT KNOW HOW TO GET AHOLD OF LAJJERIO? THANK U ANY ADDVICE WOULD HELP THEY DID GET THE MONEY I GOT A CONFIRMATION NUM

This is the absolute worst company I have ever dealt with! LIKE MOST OF THE REVIEWS ON HERE, I placed an order on 9/16, paid for EXPEDITED SHIPPING (an extra $20), so why is it 2 weeks later and I still have not received my wedding rings? Somebody please tell me the point of paying extra for 3-5 day shipping, when it will be a month before you receive anything? They don't have a number to call them, only chat online or email. The chat online is worthless, and the email is disgraceful. The customer service you do finally get is absolutely horrible! They are rude, inconsiderate, and will not give refunds or anything else. I am out of $150 and am beyond aggravated about it. Never trust any website you buy from UNLESS you do the research and read reviews!

Absolutely disgraceful ethics. Ordered a bracelet and did receive it in a timely manner. Wore it twice in 2 weeks and it tarnished so I sent photos to them advising them of the problem. several emails to a very rude staff member and I was offered a $20 refund. Less than half of the cost. I said I just wanted a replacement. Still waiting.......... Don’t bother. I’m going to go on every web site with this.

I bought two eternity rings and facebook admin was very communicative throughout the whole process, updating me with express tracking number. I am very happy with the results and wouldn’t hesitate to purchase from Lajerrio again.

HORRIBLE COMPANY. If you want your order in a timely manner and even pay an extra $20 for 2nd day Fed ex, don’t order from this company. And forget about any satisfaction from customer service. They cut you off in middle of trying to getting any satisfaction. Order at your own risk.

Absolutely disgraceful! Ordered a ring that took 5 weeks to arrive. Upon arrival, I decided that I did not like the ring and wanted to return. They insisted I send photos of the ring (I have no idea why, told them there was nothing wrong with it) and then they told me that they will just destroy the ring if I send it back so they hope that I can just be happy with it. Total scammers and their 30 day return policy is a lie. DO NOT DO BUSINESS WITH THIS COMPANY!!

Nice ring but the stones need tightening which is easy to do. The ring is a nice touch as you can wear it with other rings although the ring is mostly silver.