Jackie
Poor customer service
I paid for expedited shipping from a company I thought was in NY. They are foreign and their communication is cut and paste. I ordered on February 14th. My email said my order would be to me in three days. The next day it said my order status was changed back to in production. Then I got one that said ready to ship. Then there was no status. Then ready to ship. I’ve contacted them several times and gotten different dates for delivery. 8-11 days, 8-12, 16 days, 18 days, and 21 days. Mind you, these are business days. Supposedly they are pushing the manufacturer but nothing has changed, no rings, no updates, and, to the best of my knowledge, they haven’t started them yet. It’s now March 9th. To be fair, because 2/15 was a holiday here, I am not counting it. How much patience can a person have when communication is slow and doesn’t answer the questions?



