Ravi P.
great experience
Very good website, easy to access
LA Furniture Store is a well-known furniture store across America that sells the latest modern, Italian, and contemporary styles. Most of the furniture from our stores is one-of-a-kind exotic design that costs much less than other trendy furniture stores. Educated consumers end up buying from LA Furniture Store in the end mainly due to underperforming online furniture stores that try to undercut our business. They feature furniture like ours, but lesser in quality, and very limited in stock if in stock at all. Most of the time, the sales people working at these huge stores that sell thousands of furniture pieces know less about furniture than the consumer shopping for it, just by the sheer fact of being overwhelmed.At LA Furniture Store we run things different. We have our own unique brand of furniture that we import ourselves and keep in stock in our Los Angeles & New York locations. Our educated customer service representatives are there to answer any questions you may have about our furniture and take pride in knowing the many features of functional furniture pieces we carry. LA Furniture Store has a proven track record when it comes to being an honest furniture business. You can be assured that you will get exactly what you order, quality and price-wise.
lafurniturestore.com (lafurniturestore.com) has 34 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Ravi P.
Very good website, easy to access
Ahmad A.
Great products and service. Nayri was especially helpful
Maria R.
My whole experience with dealing with LA Furniture was pretty fantastic. I had never ordered such a huge purchase on line before and I was a little nervous with the whole process. Being living on the East Coast, I was concerned with the shipping, the delivery, what happens if it's damaged, etc., etc., etc. but dealing with Lynda Truong it all seemed seamless. She was extremely helpful and personable and she knew her stuff. Lynda was very professional and knowledgeable, as well, and made my experience with this order a "piece of cake." Lynda is definitely an asset to LA Furniture!!!
DAVID M.
The entire buying process from LA Furniture was easy and fast. They have an excellent showroom, processed my payment and delivered the furniture quickly and without any issues. I have no hesitation recommending this company and would gladly use them again for another purchase.
Mona M.
lA furniture refused to repair or replace the damged furniture.The furniture arrived damage, then I calimed damages right after arrival because I was un able to check at the time of delivery however they told me what I wrote at the delivery note ( upon inspection) is not clear not and I should of wrote damaged. The delivery truck driver who wrote the note and initial him self on the delivery receipt.
Response from lafurniturestore.comApr 23, 2015
Dear Ms. Mohammad, We had delivery a sectional sofa to you. According to our policy if an item is damaged, the procedure is to indicate damage on the delivery receipt, but you wrote that you were not able to inspect. We tried to offer you assistance via a phone call. You were informed that due to the lack of notation on the delivery receipt we would not be able to replace the product, but we can repair it for you, but you rejected a service for repair. We are sorry for any inconvenience this caused
Somayeh S.
I got a set of furniture for $8000 few months ago. After recieving them I noticed some cracks and missing part. Since then I went to LA Furniture Store at Topanga two times and emailed the pictures of missing and cracking parts and called them several time but they didn't answered me. When you payed the money they never contact to you simple as this!
Sharron A.
We love the furniture we purchased from LA Furnitur Store, but after the boxes were unloaded in our garage, we ran into problems. We had one piece of furniture that was damaged and when calling the store, we received a negative response with the promise they would call us back. When they didn't call us back, my husband tried calling them. They must have blocked our number as there was no answer - it just went right to voicemail and said they couldn't take a message because the box was full. This happened every time we called for several days, etc. It didn't matter what time of day or night we called, we got the same response. We also had a few questions to ask them about the table, etc., just information we didn't have. We still have not heard from them and have accepted the furniture as is, but I am sure we will think about them differently should the occasion to purchase furniture in the future and also share our experience with anyone who is ordering from them. It interesting that now they email us with all kinds of sales, but back when we really needed to talk with them, they wouldn't have a thing to do with us!!
Mareen
Love my new couch. Great quality modern furniture. I will go again