lafurniturestore.comReviews of lafurniturestore.com

Maneuvering was awkward, the continue buttons need to be bold or more obvious as to where to click to proceed.

customer service not really helpful with on line order

We love the furniture we purchased from LA Furnitur Store, but after the boxes were unloaded in our garage, we ran into problems. We had one piece of furniture that was damaged and when calling the store, we received a negative response with the promise they would call us back. When they didn't call us back, my husband tried calling them. They must have blocked our number as there was no answer - it just went right to voicemail and said they couldn't take a message because the box was full. This happened every time we called for several days, etc. It didn't matter what time of day or night we called, we got the same response. We also had a few questions to ask them about the table, etc., just information we didn't have. We still have not heard from them and have accepted the furniture as is, but I am sure we will think about them differently should the occasion to purchase furniture in the future and also share our experience with anyone who is ordering from them. It interesting that now they email us with all kinds of sales, but back when we really needed to talk with them, they wouldn't have a thing to do with us!!

We went in there fully furnishing our living room. The staff was very friendly and were very helpful. We spent 10k after our 20% off they promised us prior to picking items out. At the end the owner had a problem with it saying it was too much of a discount we offered to leave do too the tension and bad business on his part. At the end he agreed and we got what we were promised discount etc. two weeks later our 5k$ couch arrives with the other stuff on time and in tact. About a week after we realized the couch was the floor model that was in there for a year with broken legs and torn under upholstery. I guess our fault for not checking but that's bad business when promised a brand new couch and get lying a used one for 5 thousand dollars. Buyer beware the guy is a scam.