LadypromdressReviews of ladypromdress.com

This company is terrible! Do not do business with them. They sent me the wrong dress and want me to pay for the shipping both ways, or I can keep the dress and they’ll refund me $20. Ladypromdress.com is a scam! The dress I received looked more like a costume than a quality gown.

Not only was the experience great, the customer service was awesome and the quality of the dress was even better in person. My daughter looked amazing for her junior prom. She absolutely loved the dress. Oh, shipment was quicker than expected and that was awesome too.

The dress arrived, once we got it out the bag we found the zipper part wasn’t fully sewn and there are loose threads all over. They want to offer $25 to keep the dress and have someone alter it or we can resell it. This is ridiculous, it’s my child’s senior prom and we’re dealing with this Bull!!

I only put one star because it would not allow me to go lower. This website/dress deserves a ZERO. The dress was delivered and it was absolutely nothing like what i ordered. The dress looked like they added a sleeve right before mailing it out. It was the wrong size, material was as cheap as a Halloween costume. The design was all off and lets not forget to mention the padding for the bra. It was so small and cheap would not even cover my daughter's nipple. The bottom of the dress looked like they cut with a knife. Absolutely the worst stitching I have seen. This website is a scam BEWARE

The worse dress I ever bought. Thank God I had enough time to order another dress off Amazon. The dress didn’t look anything like the picture. I gave the exact measurements and the dress was too big. They will not except returns and I’m too embarrassed to sale it. It’s just that ugly

this website is a scam the dresses that are on the site aren't what's being given to you also they tried to make me rush my order several times stating that they didn't have the fabric I wanted and it was all around sketchy so I emailed them canceling my order after 4 days of miscommunication and them not telling me when my dress will arrive and coercing me into paying an extra $30 for expedited shipping to "ensure" it'll be here on time I have currently sent 5 and counting emails about the dress and they have ignored my messages and tried to double back and saying my dress will be here on time when I requested my money back which I'm only going to be able to receive 70% because it's past 24 hours I just want my money back

I ordered a prom dress for my daughter's senior prom. I wish I had looked at these reviews first. It was a red satin dress with designs/appliques at the top. We received a burnt orange colored dress that was a heavy polyester material and was 80% different from the dress pictured and described in the description. My daughter was in tears. I emailed customer service per the website and dealing with them has been horrible!! I cannot stress that enough. Their customer service is the worst I have ever had to deal with. Finally, I may have a solution because I paid through PayPal and they are helping to resolve the issue. Not sure how it will turn out, but I want other buyers to beware up front! The company also asks you if you want to provide measurements to have a more exact fit for an additional $16. However, they then use that against you if you request a return stating the dress was custom made. It's very confusing because they also state that all of their dresses are custom made when you order it. Just save yourself some grief and find another business and research it well.

Bad quality dress!! Save your money!!! Looks like seller is selling second hand dresses. The dress ordered was stuffed in a bag without a tag and looks like something picked up from goodwill. I requested for refund upon receiving the dress and they only want to refund 50% of what I paid Which was $176.99. If I could give a zero star I would. Beware!!! Do not order from this site or seller!!!