LadyjacketReviews of ladyjacket.com

Still waiting on the jersey we ordered on November 27th, 2024 for our son's Christmas present. The site stated delivery before Christmas. It's now January and no jersey. It's impossible to contact anyone from customer service. If I could give this company 0 stars I would. Do not order from them!!!

PayPal has this company tagged as a scam we ordered on December 2 2024 and have not received our package yet as of January 6 2025

Buyer beware this company is a scam.

If negative stars were an option…The measurements of the size chart and product do not match. This company refuses to refund anything they only do exchanges and that is IF the product you ordered comes as the wrong item and will then take another 13 weeks to get to you and they want you to pay them extra for the new order because shipping is too expensive for them from China. So even though they wronged you, you still pay more to receive the item you ordered which comes out not authentic in the end regardless, hence the cheaper prices. Don’t give this business any money. Let’s all write up the truths in every platform we can to get them out.

Similarly to other reviews all you get is apology letters with no resolution. Even though I ordered in November with a delivery date of December 15th. I asked multiple times to cancel and refund given it was not going to be delivered on time but just received another apology email stating “give us more time”. No i replied it’s not a custom order please just cancel and refund, I even escalated to PayPal. Needed it by the 25th and if they just canceled and refunded I could have got it in time from a reputable company. I will not buy from them again nor would I recommend them to anyone.

I ordered a jersey in November 2024. Today is January 3, 2025. It has been sitting in Plainfield, NJ since November 25, 2024. I have requested a replacement on multiple occasions and all I get are apology letters. This is a bad company to do business with. It is impossible to reach customer service. Each time that I have requested a replacement, I have offered to return the original order if ever received. They first gave me an estimate of delivery by December 28, 2024. Now they are giving me an estimate between January 6 and 11, 2025. This is not a company that you can trust with your business.

Ordered a jersey November 28th, and it has still not arrived. It was supposed to be a Christmas present for our son that went with tickets to see his favorite team. Now I’m just hoping it arrives before we go to the game. The company sends you a tracking number very quickly but they just create fake scans coming out of New Jersey when really the item is in China and hasn’t even been shipped. I spoke to someone and they sent me what they called a “more detailed” tracking and the item hadn’t even left china and that was three weeks after I had ordered it. Their website advertised that if you ordered before November 30th it would reach you by Christmas. Their website also has their address as somewhere in New Jersey but really all items are coming from China. I’ve read reviews where people got their jerseys and they just took a long time. I’m skeptical that it will ever come at this point.

I ordered two jerseys from lady jacket. For starters I never received a tracking e mail, I had to reach out to get the tracking. Then my package sat in the same status for weeks. I reached out and was told it would arrive by 12/19/24 even though the tracking I had did not show that. After waiting a month, I was told I would receive a refund and two replacement jerseys. Not only did my order not show up but they also did not send replacements. Now I am being completely ignored by customer service. I’ve sent many e mails trying to resolve this. Do not order from this scam of a website. If I could give zero stars I would. I should have read the reviews before I ordered but I was in a hurry to finish my Christmas shopping. Don’t waste your time or money. Luckily I filed for a refund through pay pal and have since been refunded.