LadyjacketReviews of ladyjacket.com

Stay away from this company. My order status has not changed since 12/28/24 that it is waiting at a partner facility in Franklin Park, Illinois. Emails to the company are just an apology and told to wait longer. Filing a claim with PayPal as we speak. For anyone that has been scammed by this company, they have a phone number on PayPals site to call them with any problems. If you feel like calling them to voice your complaints, I'm sure they would love it. That number is (904) 595-7296. Enjoy. Update: Responding to the reply below. It's funny that is their response to my review. First, it was delayed because of the holidays and I didn't get the order in before a supposed cutoff date (that was never mentioned in the sales ad). Now, because it's custom (all they are doing is putting a number on (no name) is the reason for the delay. When I ordered, the delivery window was 5-7 business days. That timeframe changed to Jan. 15-20th, now it's January 26th. Each time, they play this off as if it's somehow my fault they can't fulfill the promises they are giving customers when they place an order. Again, avoid this terrible company at all costs. Update #2. January 26th came and went and still no package. Got another email saying it would be delivered Jan. 26-30th. Well today is Jan. 30th, and guess what?? No package! Finally got fed up and filed a fraud claim with PayPal and was immediately refunded all of my money. Please believe me when I tell you to STAY AWAY!!!

This company does not do returns or exchanges at all! They email you back and forth a few times and then let you know that. Oh but then they offer you a discount so you have to buy (yes, give them more money!) buy another jersey from them! No thank you!!!

What can I say that hasn't already been said. DO NOT BUY FROM THIS COMPANY. They're obviously scammers. When I finally received my jersey a month and half after I ordered (a full month late according to their delivery date), it had the city name terribly misspelled. Not to mentioned, the quality is trash. I've reached out for a refund but haven't heard back. I'm not holding my breath based on previous reviews. I so wish I had checked here before ordering.

I'm still waiting for a Christmas gift. I can't get anyone on the line and getting frustrated. The USPS states it's been in NY since the 1st. I WILL NEVER ORDER FROM HERE AGAIN!!!

I wish I had looked here first. Like every other review, it took about 8 weeks to get the jersey. And when it came in, it is not an "authentic jersey". It is made out of thick drifit material and not jersey material. Very disappointed in the purchase... not only due to quality but also because it wasn't here for Christmas even though we ordered on 11/17.

One star is too much. Delivery took 34 days, bought as Christmas present Dec 3rd. Cheap shirt, can’t even copy the material. Bad fit, and forget trying to exchange or return for a refund. Beware!!

Zero stars! 🛑 I ordered Nov 26th and still haven’t even received it! Absolutely atrocious! NEVER AGAIN.

Terrible customer service and do not deliver your items. I placed an order on November 27,2024 and still have not received the order January 12, 2025. The website said it would deliver mid December. They were Christmas gifts and the game was December 31st. They don’t answer their phone and do not return your messages. When emailing them they just give excuses and NO refund. I still haven’t received these jerseys and probably won’t. Terrible experience like many of these reviews.