Ladder Loans are invitation-only installment loans for responsible people like you who are looking to pay off higher interest loans. These fast and hassle free loans are designed to save you interest and help you pay off your existing loans faster.
Ladder Loans (ladderloans.com) has 315 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
ladderloans.com
Website
ladderloans.com
Category
Investments & Wealth
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 16% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This is the best company for loans out there. Their customer service is top notch. They make you feel so secure and comfortable throughout the entire process. I was at ease while dealing with them and walked out happily with the loan I wanted on my conditions. Highly recommend Ladder Loans if you want peace of mind!!
DB
Deirdre B.
Upfront and Transparent!
Ladder Loans is very transparent about their policies. Their customer service is great too.
EM
Emma
My time with LadderLoans was awesome
My time with LadderLoans was awesome, mainly because of their awesome customer service. Their website was super easy to use from the get-go, and I appreciated how upfront they were about everything – no hidden fees or surprises.
But what really got me was their support team. They weren't just smart; they were genuinely nice and always ready to lend a hand. Anytime I had a question or needed help, they were quick to respond with personalized answers that made me feel like a VIP.
And when life threw me a curveball and messed up my repayment plan, LadderLoans didn't even blink before helping me sort it out. They really went above and beyond.
CO
Consumer
What made my experience great with this…
What made my experience great with this company is their top notch customer service and many great options for loans. They also don’t have a credit score minimum requirement which made it easily accessible for me. Overall it’s a great company!
RH
Richard H.
The staff was tremendous and very…
The staff was tremendous and very informative. Was able to answer all questions and got back to me in a short amount of time.
QY
Qara Y.
A great company to use
I was worried about the whole process and wanted more information. I called and got treated really well and all the questions I had were answered. Glad I decided to go with them because they made this process simple and I recommend using them.
TA
TakayasMom
Pre-Approved? Not Even Close.
I received one of their pre-approved letters in the mail. I'd been thinking about a consolidation loan, so I started what I thought was an application online. As soon as they had my contact info, I found out they were going to call me. It was midnight. My phone rang at 7 AM the next morning. I ignored it. They're lucky I was already awake and at work. They called back at 2 and the guy said almost everyone is approved and they send my info out to 10 lenders, and if they say no, he has two more that he uses. I was hesitant to do that, but he said it would not affect my credit. I said go ahead. I was on hold for about 5 minutes and he came back and said I didn't qualify because one of the lenders I currently pay is a predatory lender and the other lenders figure there must be something wrong with me if I took 'such a bad loan'. I happen to be quite fond of the lender in question and have used them three previous times. So, then he says he will try the last two options he has and back on hold I go. Five minutes later he's back with 'good news'. He lists out five bills that I have, including the 'predatory lender' and a loan I have from the actual fortune 100 company that I work for, and says this new place will contact them and get my balance reduced so I can pay it off. I knew where this was heading, but asked, 'reach out how?' He says they will contact these places and tell them that they are predatory lenders and demand they reduce my balances. I told him 'absolutely not' and that one of them was my employer and he says, 'oh, well we can remove that one'. These are all legitimate bills that I owe (and have zero problem paying, by the way) and his solution to my loan request is to destroy my credit by having settlements. Stay away.
Response from Ladder LoansJun 3, 2024
We are sorry you had a bad experience. Can you contact me to further discuss what happened so we can address the issue you experienced. Please email me at
[email protected] so I can reach out to resolve this issue with you.
AC
Andy C.
These guys are HONEST!
I received a pre-qualification letter in the mail suggesting that I consolidate my monthly payments into one payment. After filling out my contact information online, Michael N. called me and talked to me about what my options are and how they could be beneficial in one way, but in the long run would cost me more in interest. To make a long story short, he talked me out of taking out a new loan and suggested that if I'm currently comfortable with my monthly payments that I stick with it. Saving a couple hundred dollars every month really wouldn't be savings me money in the bigger picture. These guys are honest!