Ladder Loans are invitation-only installment loans for responsible people like you who are looking to pay off higher interest loans. These fast and hassle free loans are designed to save you interest and help you pay off your existing loans faster.
Ladder Loans (ladderloans.com) has 315 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
ladderloans.com
Website
ladderloans.com
Category
Investments & Wealth
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 16% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Unbelievable 32% interest rate with a good credit score. Don't waste your time with these scammers!
Response from Ladder LoansJul 8, 2024
We are sorry you had a bad experience. Can you contact me to further discuss what happened so we can address the issue you experienced. Please email me at
[email protected] so I can reach out to resolve this issue with you.
EC
Elizabeth C.
Ladder loans provide the best services
Ladder loans provide the best services. They were very professional and the experience was great.
KR
Kristi
Ladder Loans provided excellent…
Ladder Loans provided excellent customer service. They were able to answer all my questions with ease. I will definitively recommend them!
SR
Susann R.
Outstanding Experience
I had an outstanding experience with Ladder Loans! From start to finish, their customer service was impeccable. The team was incredibly helpful, patient, and knowledgeable, guiding me through the loan process with ease. They answered all my questions promptly and ensured I understood every detail. The application process was smooth and efficient, and I felt supported every step of the way. I highly recommend Ladder Loans to anyone in need of financial assistance. Their professionalism and dedication to customer satisfaction are truly commendable. Five stars all the way!
MF
Marie F.
Good affiliation with the BBB
I like that this business has a strong affiliation with the BBB. Besides offering loan support for businesses, there are other links with the BBB to help the business out and have an even better standing. The rating this company has with the BBB isn't bad and makes it look more trusting.
BB
Brad B.
Terrible and Misleading Experience and Service
I am writing you to share my experience with your employee Marty BoBo. In the beginning he was helpful. I was very concerned about my credit score and he answered my questions. We reviewed my accounts and selected a few for the Beyond Finance program. He led me to believe that even though my credit rating would decrease, the accounts that I kept would remain the same without out any recourse from the program. That was not true. As soon as my credit score dropped, my credit score dropped over 200 points in less than two months. My creditors American Express began reducing my credit limits down to $1000 from 12,000 credit limit based on my credit score and other creditors like Citi Bank and Capital One closed other credit accounts based on my credit score. My home owners and car insurance went up due to my credit score as well. I went from. 760 credit rating down to a 565 credit rating. I specifically asked Marty if I gave one of my synchrony bank accounts to the program would that effect my other accounts I had asynchrony bank. Marty told me no not from his experience. Well synchrony bank closed my other accounts I had open with them based on my low credit score. I am not pleased with this service at all and I have very little credit or credit limits on my open credit card accounts to work with since I entered this program with Beyond Finance. Marty completely mis lead me. My other concern I have with Marty is the rude email he sent me below. After I signed the paperwork for the debt settlement program with Beyond Finance, Marty said I could cancel the program at anytime. When I ended up refinancing my home and paid off all of my outstanding debt along with the debt I gave to Beyond finance to save my credit rating, Instead of Marty being happy that I was able to pay off my debt and save my credit rating, he sent me the rude email below which is unacceptable. I will never recommend ladder loans, beyond finance to anyone I know needing these type of services and i especially would never recommend Marty BoBo to work with anyone I know that needs these services as well. I am asking for an apology from ladder loans and Marty BoBo
Sincerely,
Brad Bishop
Sent from Yahoo Mail for iPhone
Begin forwarded message:
On Wednesday, June 19, 2024, 3:59 PM, Marty Bobo Ladder Loans wrote:
Hi Bradley,
I just saw that you cancelled your program to pay off your debt. I don't understand the strategy here. You were on the way to paying the debt off. I'm sorry I must have done a bad job helping you understand why the "only people that aren't successful are only those who cancel" but I'm pretty sure I mentioned that 3-6 months is the sweet spot. I have a habit of repeating this with everyone I speak to. Did you come into some money that allowed you to pay in full? Even so, this is still the least expensive route. What happened? Had I known you weren't going to stay committed I would've told you not to move forward.
Best,
Marty
Ladder Loans
Response from Ladder LoansJul 8, 2024
We are sorry you had a bad experience. Can you contact me to further discuss what happened so we can address the issue you experienced. Please email me at
[email protected] so I can reach out to resolve this issue with you.
GG
Gloria G.
Great customer service, low interest.
I found their customer service to be excellent, and I felt like my loan specialist was very knowledgeable, thorough, and patient with me. I don't like having to ask for financial assistance, but they made the process as easy and direct as possible. Overall, I would recommend them to anyone who wants to consolidate their loans to reduce interests and pay off their debts.
RM
Robert M.
they have great customer service
they have great customer service, helped me understand the loan process from start to finish.