Steven W.
Great service
My daughter’s goalie head bent and we stopped in to Lacrosse Fanatic to get a new head. The staff not only got us setup with a new head and stringing supplies, they walked us through the String King warranty process. This included looking up our original purchase of the bent head, verifying it was within the 6 month warranty period, printing the receipt and calling String King because their online form has some upload issues. I couldn’t be happier with the service! BTW, String King ended up sending a new head, which we now have as a backup. My daughter is hard on her goalie stick with a lot of hitting the head into the ground on low saves. She’s broken heads from other manufacturers too. I realize 1 season is about all we should expect from a head. I am impressed with String King for offering and honoring a 6 month warranty.
Response from Lacrosse FanaticDec 12, 2022
Steven, Thank you for shopping with us. We're happy we were able to help and that StringKing replaced your daughter's goalie head under their warranty program. It sounds like it will be good for her to have a backup. Please let us know if there's anything else we can do for you. Thanks again.




